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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 2705 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers are impressed with the Play:5 Wireless Speaker's superb sound quality, ease of use, and strong bass. Many also appreciate its straightforward setup and attractive design, although some find the price to be high. A few users noted the speaker's weight and some compatibility issues with certain devices. Overall, the positive feedback on audio performance outweighs the negative comments regarding cost and compatibility.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 62 Showing 1,221-1,240 of 2,705 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sonos collector

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product. The only issue was understanding how to set it up to use the aux cable. However, the found is great like any sonos and can stand alone. I use this for events without a wifi connection and with my projectorvat home.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound. The only thing is it plays music through a "sonos" app rather than straight from the smartphone. This is really annoying since I like to listen to things directly through YouTube. Other than that it's a killer speaker

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sonos Play 5

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the 1st Generation Play 5 and Loved it! With the 30% trade in deal to the 2nd Generation it was a No Brainer! Could not have been more pleased. Newer features and better sound! Love it!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great speakers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased the Play 5 for a combo living room/dining room with 2story ceiling height. The sound is beautiful. This accompanies 2 Play 1's in other rooms of the house and the Bluetooth syncing works wonderfully. Would definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazingly clear

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best sound quality for size and price. Fits nicely on top of dresser without being obtrusive. Crystal clear sound. Need to download Sonos app to control with phone which is a bit archaic

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love Sonos. Sound is incredibly full

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t think you can ever go wrong with Sonos. I added this to a pair of Ones and a sub- clear, full, loud, sound! A newer version is out, but unsure if it is necessary to upgrade yet.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love the sound output

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased two of these speakers. Good sound quality, however, a major drawback if you use them as a stereo speaker in a row, they need to be recalibrated when moved as individual speakers in two separate rooms. Which can be a hassle

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    rich and full

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Advent floor speakers that I purchased at Lechmere back in the 80’s sadly cracked last winter. After months of researching and even though every floor of my house is already wired I choose the Play 5 simply because the sound blew me away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the system ! Perfect for what we need . Salesman very helpful as well.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Seamless whole home audio

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow! Such great sound out of such a small speaker! The real benefits of this system comes when you couple several together throughout your home. We have two play5's and two play1's and it fills our house with amazing sound. Awesome for parties!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound out of this speaker, I will say that as good as it sounds the smaller sonos one is pretty close in sound quality, these sonos products are top shelf for sure.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super nice wifi audio system. We have a number of Sonos pieces throughout our house. It is easy to play music from your phone or stream from web audio sources (pandora, iHeart radio, etc.). Also - the customer service is very good!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Amazing sound.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would have given it 5 stars for sound and quality, but did not because of the high cost. But I do continue to shop Best Buy and build my system. Loving it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Size Matters

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dont let the size of this speaker fool you ! Its loud and Clear . I am usally a floor standing Klipsh kind of guy but these speakers fit the bill as far as full sound from a small speaker . The most impressive packaging ever!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    excelent bass and sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use the play 5's in my sun room so I can fill my whole yard with sound. its nice to have the option of moving one into the back yard and it automatically reconnects quickly to the other so there is no need for wires.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic sound system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has changed my life for the better as far as music and my enjoyment of it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to replace a play 3, thought it would fill the room a lot more, its about the same sound as the play 3. I think I need to purchase a sub to really get the sound Id like to get.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great speaker!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the first generation, traded them in for these and am very impressed with how much richer this generation is. First generation was great, these are simply amazing. Glad I did the trade in.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Play 5 has great while room sound. Installed it on the floor in my dining room as well as my basement. This by far has better sound than the Play 1 and is worth the extra money for larger rooms

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best Speaker Money Can Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of sound from this Sonos speaker is exceptional! Clearly the best wireless speaker money can buy! Stop shopping and just buy this one! - trust me.

    I would recommend this to a friend