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Customer reviews

Rating 4.8 out of 5 stars with 2705 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers are impressed with the Play:5 Wireless Speaker's superb sound quality, ease of use, and strong bass. Many also appreciate its straightforward setup and attractive design, although some find the price to be high. A few users noted the speaker's weight and some compatibility issues with certain devices. Overall, the positive feedback on audio performance outweighs the negative comments regarding cost and compatibility.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 65 Showing 1,281-1,300 of 2,705 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good sound

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is excellent I have 3 black ones and one white amazing they all sound the same wish I could have had all 4 the same but had too use my points on my bestbuy card

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sonos speaker system is perfect for any household. The speakers’ sound is great. I have a speaker in the living room and upstairs in my bedroom so I can play music anywhere. Just wonderful.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sonos

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife bought my this speaker, to and to my surround sound in the theater room. Only to find out that u need two of them for rear speakers. If u use it that way. Other then that I love it, plays anywhere w/wifi. And it jams!!

    I would recommend this to a friend
  • Pros mentioned:
    Bass

    Rated 5 out of 5 stars

    Improvement over 1st generation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've got a pair of the gen 2 Play 5s and a pair of the 1st generation as well. Overall I think the bass response is better on the second generation and I like the ability to have a vertical orientation. Overall an improvement.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sonos Play %

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sonos is a great product. its very expensive but it does work like it is supposed to. I owned the samsung wireless system and it is pretty poor compared to Sonos

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Can it be even better?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use several 1st Generation SONOS Play:5 speakers around the house with great satisfaction. When I bought and installed this one, I couldn't believe my ears that something that is so good can even be better. And better it is.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    erxcellent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tony is a wonderfully polite, interested, knaowledgable salesman

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This speaker is hitting it!!! This is perfect for just a family night or having a night of friends over for my daughter and her friends say love your daddy's system!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing speakers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my speakers. Party everywhere I go. Life is good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent quality of Sonos Play 5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very pleased with my purchase, and Best Buy customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always excellent product. Much better look than other models

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best wireless speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The play 5 is extremely good sounding in all genres. Will be purchasing another & definitely recommend for friends to buy. Every person that here’s it cannot believe the full range warm sound.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Exceptional sound and versatile

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased a Sonos 5 to experience the richness of sound I was missing from other wireless speakers. Sonos 5 did not disappoint. Set up required but, once completed, it has worked great.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Sound Sonos customer service is great-

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These speakers sound great and integrate easily. Quality is great and the idea is wonderful. You can add on whenever you want and no wires are needed. Best of all everything can be controlled from the computer or smart phoe

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome System

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first experience with Sonos and I am not disappointed. I had done quite a bit of research to get the best system for me and I made a great choice. Very user friendly, flexible and the sound is top notch.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great speaker for the audiophile...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tight, bone rattling lows; wholesome mids; and brilliant highs. A single speaker array produces a definitive stereo effect. Wired/wireless I don’t think that you can find a better speaker, dispite its cost.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Outstanding Wireless Speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Configured with a Sonos:CONNECT unit attached to our home wireless router. Installation was simplicity itself and the speaker was up and running. Works anywhere in the home and additional players are just as easily added.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    sonos play 5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item was the final piece needed to complete my home system

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great speaker all around

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this speaker!! Plug it in.. connect to wifi and away you go! Great sound quality and love the fact you can put in any room or out by the pool. Only downfall is there needs to be an integrated handle for carrying.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Powerful sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound from such a small speaker. All genres of music have full and hearty sound. I love Bose but this unit has better sound for the price tag.

    I would recommend this to a friend