Customer Ratings & Reviews
- Model:
- ROAM2US1
- SKU:
- 12009418
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.4 out of 5 stars
- Range
Rating 4.6 out of 5 stars
to a friend
Best Speaker
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome sound quality from such a small device. Would 10/10 buy again
I would recommend this to a friendThe Best speaker
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Is very good speaker is better than other i recomender
I would recommend this to a friendSounds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sounds. And easy to use. Love the bass..thanks
I would recommend this to a friendLove
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I loved this and recommend. The sound is awesome. I will buy more.
I would recommend this to a friendGreat sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality is great, would give it 5 stars but I’m having a hard time connecting it to my WiFi.
I would recommend this to a friendBrand response from Sonos Customer Care
Posted .Thank you for sharing your experience with us! We're glad you're enjoying the sound quality of the Roam 2, but we’re sorry to hear about the trouble connecting it to WiFi. Let’s try a few steps to resolve this for you:
Proximity to Router: Try moving your Roam 2 closer to the router during setup, as this can improve the initial connection.
Reboot & Update: Restart both your router and the Roam 2. Additionally, check the Sonos app for any available firmware updates for your device.
Advanced Troubleshooting: If the above steps don't help, reset the Roam 2's network settings. In the Sonos app, go to Settings > System > Network and follow the prompts to reconnect your device.
If you continue to experience issues, please reach out to our support team directly at support.sonos.com and we’ll be happy to help further. Thank you for choosing Sonos, and we look forward to getting your Roam 2 connected!
Roam 2
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Could be a little louder with a little bit more bass. But All in all it's a good product.
I would recommend this to a friendMy sound system.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Another item on my bucket list. I love the portable speakers. make a great ambiance at home I enjoy cooking and listen to music.
I would recommend this to a friendDoes not stay connected to
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got the sonos e100 and then got the roam2 and it will not stay connected. I have done everything. Turns out this os a thing. I jave an s24plus amd the sonos app runs on slow motion. It sucks. I love the sound when these things stay connected. You have to be benin app for them to stay connected for ajy period of time. At least it doesnt stay connected on youtube music.
No, I would not recommend this to a friendBrand response from Sonos Customer Care
Posted .Thank you for sharing your experience, and we sincerely apologize for the frustration you've encountered with your Roam 2 and Sonos Era 100. While we're glad to hear you enjoy the sound quality when the devices stay connected, we understand that connectivity issues can significantly detract from your overall experience. Let’s work on resolving these issues together.
Addressing Connectivity with the Roam 2:
Wi-Fi Stability Check: Ensure your Wi-Fi network is stable and that the Roam 2 and Era 100 are connected to the same network. If possible, place your router in a central location and ensure there’s minimal interference from other devices.
Roam 2 Firmware Update: Verify that your Roam 2 is running the latest software. You can check for updates in the Sonos app under Settings > System > System Updates.
Improving App Performance on the Galaxy S24+:
Clear App Cache: Go to Settings > Apps > Sonos > Storage > Clear Cache to improve app responsiveness.
Background Activity Management: Ensure the Sonos app is allowed to run in the background without being restricted. Navigate to Settings > Apps > Sonos > Battery > Unrestricted to adjust this.
Additional Troubleshooting Steps:
Bluetooth Connection: If Wi-Fi connectivity remains an issue, you can use Bluetooth mode to stream directly to the Roam 2. To activate Bluetooth, press and hold the power button on the Roam 2 until the status light flashes blue, then pair it with your device.
Reboot Devices: Power cycle your Roam 2, Era 100, and router. Sometimes a fresh start can resolve lingering connection issues.
We genuinely appreciate your feedback as it helps us improve. If these steps don’t resolve your issue or if you need further assistance, please don’t hesitate to contact our support team at support.sonos.com. We’re here to ensure you can enjoy your Sonos products without interruptions. Thank you for your patience and for being a part of the Sonos community!
Nice little speaker
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For a small speaker the sound is great. I use it often.
I would recommend this to a friendNot bad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Overall is good for the price point. I haven’t had any problems with this speaker yet.
I would recommend this to a friendGreat portable speaker
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound, easy setup for both Sonos system and Bluetooth use.
I would recommend this to a friendSonos Roam 2
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sonos is awesome product, the sound quality I am impressed with this small device.
I would recommend this to a friendGreat value
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound for a small and inexpensive speaker. I highly recommend it.
I would recommend this to a friendRoam 2 With Improved Connectivity
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Much easier to connect through blue tooth with dedicated switch than previous Roam model. However new Sonos app is still a bit wonky. Minor but worthwhile upgrade.
I would recommend this to a friendAnother great addition to our Sonos collection
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound for a portable unit. Works nicely with the rest of our Sonos speakers.
I would recommend this to a friendBroke after minimal use..I'll stick to my Megaboom
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have not had any positive experiences with this speaker. I'll stick to my Megaboom 3. 1. I have issues every single time I try to connect to this speaker. I have never been able to just connect my music as the device is always undiscoverable due to the app constantly needing upgrading. 2. This has resulted in me rarely reaching for this speaker and, after less than a year of intermittent use, it refuses to charge/power on. 3. The sound quality sucks. The output is not good enough for even my bathroom, much less other areas of my home.
No, I would not recommend this to a friendGreat little speakere
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great speaker and super easy to use. We have a few of the and needed to add a few more
I would recommend this to a friendMark Edmundson
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Roam2 is a great speaker, listen to it all the time.
I would recommend this to a friendAwesome Patio Speakers
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought 2 and paired them up for our deck. Absolutely love them. Can tell them to turn up and down or what music to play. We leave them outside and dont have to worry about them getting wet.
I would recommend this to a friendGood but pricy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product is good, however it does not justify the price
I would recommend this to a friend