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Customer Ratings & Reviews

Your price for this item is $169.00
The comparable value price is $179.00

Customer reviews

Rating 4.5 out of 5 stars with 284 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

  • Range

    Rating 4.6 out of 5 stars

88%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 284 reviews
  • Rated 5 out of 5 stars

    Roam is awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have several Sonos devices, they are all great, and the Roam is no exception.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great replacement

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is s great replacement for my to Blast. I am now able to stream my siriusxm via Alexa again.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Too Early To Tell, But I Like Sonos

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to buy a replacement as my old one just stopped working. Hopefully the Roam 2 will last longer than the first version.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Dual stereo pairing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound good individually. Bought 2 to pair up as stereo. One side seems to drop off from time to time. Definitely noticeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Will buy more Sonos products!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the size and ease of use this speaker has fantastic sound and volume! I can hear this clearly throughout my whole apartment!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I like it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I listen to it on my patio it's great, it's going to be a good summer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sonos 100

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very flexible multi room speakers. These have the best controls of anything on the market

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Portable power

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does exactly what it’s supposed to do and does it well.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Average

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would rate this as average compared to others in the market. The sound quality is subpar, not really all that loud. In the end this item was returned for a refund.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Whole House System

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and love the ability to network the speakers together to provide whole house system.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great for a short time

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved this speaker at first, but it has totally pooped out and doesn't work anymore. I'm so bummed. I've tried everything.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Pretentious and poorly executed

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The speaker looks pretty and all that. However, the user interface on the app is horrible. And uh, the interface on the speaker itself was beyond frustrating. I could never get it to connect through the app and on top of that, the volume was disappointing. Gimmick. Next.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    5 Sonos speaker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sales person told me the sonos 5 speaker has 13 speakers in it

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Sonos Roam 2 — A Portable Disaster in a Fancy Wrap

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a long-time Sonos fan with speakers in nearly every room of my house, I had high hopes for the Roam 2. Sadly, this product has proven to be the first time Sonos let me down—hard. Let’s start with the fact that my first Roam 2 flat-out didn’t work. Just dead on arrival. After the hassle of a return and replacement (not exactly the “portable convenience” they advertised), I was hoping round two would redeem itself. Spoiler: it didn’t. This speaker constantly disconnects from Bluetooth for no reason. It turns off randomly, even with a full battery—or at least what the battery says is full. That battery? It drains faster than my will to keep troubleshooting this overpriced paperweight. I'm talking about losing charge while it’s doing nothing. I’ve seen gas station Bluetooth speakers with more stamina. Sonos nailed the home audio experience, but with the Roam 2, they somehow managed to cram the soul of a temperamental toaster into a premium-priced speaker. It’s buggy, unreliable, and honestly just not worth the aggravation.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Audio is crispy!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best portable speaker I’ve ever used. Audio is crispy. And I love the Sonos app.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roam does the job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the fact that I can connect via WiFi and able to link with my other Sonos equipment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's better than roam 1st generation, and Bluetooth optional

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Buy something else like Bose

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second one I bought. I had no choice, the one I bought two years. The sound is good. It is not sturdy.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Poor Sonois App response

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The speakers sound great on bluetooth, I purchased them for thier ability to operate in tandum off of the Sonos app, it has been a disaster with the app, Sonos is having problems and can't seem to fix them. There are other speaker options out there. I made a mistake.

    No, I would not recommend this to a friend
    • Brand response from Sonos Customer Care
      Posted .

      Thank you for sharing your honest feedback with us. While we are happy to hear that you’re enjoying the sound quality of the Roam 2 on Bluetooth, we are truly sorry that your experience with the Sonos app has been far from what you expected. It’s especially disappointing when you purchased the speakers specifically to take advantage of the features that allow them to work in tandem, only to have issues with the app disrupt that functionality.

      We understand how frustrating it must be to deal with these challenges, and we apologize that we haven’t been able to resolve them to your satisfaction. Your experience is not what we want for our customers, and we appreciate you letting us know how this has impacted your trust in the brand.

      We’re working diligently on addressing the app issues, and your feedback helps drive those improvements. If you’re open to it, our support team would be happy to help troubleshoot your setup and see if we can enhance your experience with the Roam 2. Reach out at support.sonos.com.

      Thank you again for your feedback, and we sincerely hope we can regain your confidence in Sonos. john.milton

  • Rated 5 out of 5 stars

    sonos

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it took a while to charge and after i read the directions it was simple enough

    I would recommend this to a friend