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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 364 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Range

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers value the product's excellent sound quality and portability, which are frequently highlighted. They also appreciate its long battery life, seamless connectivity, and compact size, along with its appealing design and good bass. However, some customers note that the volume could be louder, and the app integration is reported to be difficult to use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 364 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sonos

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Little speaker, awesome sound. Works perfectly right out of the box...

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 2 out of 5 stars

    Wouldn’t recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was excited to try a Sonos after hearing a Sonos system a friend has. The sound on particular speaker this isn’t so great especially for the price point and size. There is no base and the sound quality isn’t good, volume is low. I had a JBL before and returned this for another JBL

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sonos Roam

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound from a small unit. Have a pair setup for stereo.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Owner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great if u like Sonos can use it anywhere very convenient great device to have

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome Speakers

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great speakers...Tremendous sound. I love these speakers....

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    My sound system.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another item on my bucket list. I love the portable speakers. make a great ambiance at home I enjoy cooking and listen to music.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sonos roam 2

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little speaker the only reason its not 5 star is because i bought a second one to pair together and it requires then to be on the same wifi and could not pair on the go

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great little speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound for patio and boat, .................................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sonos Roam 2 is the bomb!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a Sonos Roam and I love it so much, when my boyfriend (didn't know he) needed a speaker for his patio, I bought him one!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Does not stay connected to

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the sonos e100 and then got the roam2 and it will not stay connected. I have done everything. Turns out this os a thing. I jave an s24plus amd the sonos app runs on slow motion. It sucks. I love the sound when these things stay connected. You have to be benin app for them to stay connected for ajy period of time. At least it doesnt stay connected on youtube music.

    No, I would not recommend this to a friend
    • Brand response from Sonos Customer Care
      Posted .

      Thank you for sharing your experience, and we sincerely apologize for the frustration you've encountered with your Roam 2 and Sonos Era 100. While we're glad to hear you enjoy the sound quality when the devices stay connected, we understand that connectivity issues can significantly detract from your overall experience. Let’s work on resolving these issues together.

      Addressing Connectivity with the Roam 2:
      Wi-Fi Stability Check: Ensure your Wi-Fi network is stable and that the Roam 2 and Era 100 are connected to the same network. If possible, place your router in a central location and ensure there’s minimal interference from other devices.
      Roam 2 Firmware Update: Verify that your Roam 2 is running the latest software. You can check for updates in the Sonos app under Settings > System > System Updates.
      Improving App Performance on the Galaxy S24+:
      Clear App Cache: Go to Settings > Apps > Sonos > Storage > Clear Cache to improve app responsiveness.
      Background Activity Management: Ensure the Sonos app is allowed to run in the background without being restricted. Navigate to Settings > Apps > Sonos > Battery > Unrestricted to adjust this.
      Additional Troubleshooting Steps:
      Bluetooth Connection: If Wi-Fi connectivity remains an issue, you can use Bluetooth mode to stream directly to the Roam 2. To activate Bluetooth, press and hold the power button on the Roam 2 until the status light flashes blue, then pair it with your device.
      Reboot Devices: Power cycle your Roam 2, Era 100, and router. Sometimes a fresh start can resolve lingering connection issues.
      We genuinely appreciate your feedback as it helps us improve. If these steps don’t resolve your issue or if you need further assistance, please don’t hesitate to contact our support team at support.sonos.com. We’re here to ensure you can enjoy your Sonos products without interruptions. Thank you for your patience and for being a part of the Sonos community! john.milton

  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Good price / specifications / quality also mouse and keyboard both are good and smooth.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sonos Move

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and connectivity. Easy set up on Wi-Fi!

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 5 out of 5 stars

    Roam 2 speaker

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice little waterproof speaker.I work in water, handles it ok .wish it was a tiny bit louder

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best Speaker

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome sound quality from such a small device. Would 10/10 buy again

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Roam 2 With Improved Connectivity

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much easier to connect through blue tooth with dedicated switch than previous Roam model. However new Sonos app is still a bit wonky. Minor but worthwhile upgrade.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    A+

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great speaker! This thing sounds so good!! Highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Easy to connect

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound, easy to connect to devices. Love Sonos

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Sounds great but extra features are behind apps

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It sounds amazing, and with Apple Music’s high quality settings it sounds better than any small speaker I’ve ever encountered. But…they make you download apps and sign up for stuff there’s no need for. Everything is a grift to get your data and then sell it to the highest bidder, even for incredibly over priced speakers (that I got a decent deal on!). So do with that what you will. Either give your info over so you can check your speaker’s battery level or don’t and sorta just hope it doesn’t die mid activity.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved this and recommend. The sound is awesome. I will buy more.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The Best speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is very good speaker is better than other i recomender

    I would recommend this to a friend