Customer Ratings & Reviews
- Model:
- ROAM2US1
- SKU:
- 12754996
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.5 out of 5 stars
- Range
Rating 4.6 out of 5 stars
Customers are saying
Customers value the product's excellent sound quality and portability, which are frequently highlighted. They also appreciate its long battery life, seamless connectivity, and compact size, along with its appealing design and good bass. However, some customers note that the volume could be louder, and the app integration is reported to be difficult to use.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Great value
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound for a small and inexpensive speaker. I highly recommend it.
I would recommend this to a friend - Pros mentioned:Sound quality
Great portable speaker
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound, easy setup for both Sonos system and Bluetooth use.
I would recommend this to a friend - Pros mentioned:Sound quality
Nice little speaker
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For a small speaker the sound is great. I use it often.
I would recommend this to a friend - Pros mentioned:Sound quality
Sonos Roam 2
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sonos is awesome product, the sound quality I am impressed with this small device.
I would recommend this to a friend - Pros mentioned:Sound quality
Great Portable Speaker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound from such a small speaker. Lightweight, easy to move and easy to setup.
I would recommend this to a friend - Pros mentioned:Sound quality
Another great addition to our Sonos collection
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound for a portable unit. Works nicely with the rest of our Sonos speakers.
I would recommend this to a friend - Pros mentioned:Portability
Great speaker to travel
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really enjoy this speaker to take it with me on a travel, I really recommend.
I would recommend this to a friendBrand response from Sonos Customer Care
Posted .Thank you for your kind words and recommendation! We're delighted to hear that your Sonos speaker has become a travel companion you enjoy. It's wonderful that you can take your music on the go and still experience great sound. If you ever need assistance or have any questions while on the road, feel free to reach out. Safe travels and happy listening!
- Pros mentioned:Portability
Great little speakere
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great speaker and super easy to use. We have a few of the and needed to add a few more
I would recommend this to a friend - Pros mentioned:Sound quality
Great Speaker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great speaker! Easy to set up and an unbelievable sound in a small package.
I would recommend this to a friendBrand response from Sonos Customer Care
Posted .Thank you so much for your positive feedback! We're thrilled to hear that you're enjoying your Sonos speaker and that the setup process was easy for you. It's great to know that the sound quality has exceeded your expectations, especially in such a compact design. If you have any questions or need further assistance as you continue using your speaker, we're here to help. Enjoy your listening experience!
- Pros mentioned:Portability
Sonos
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I now have 2 of these. Easy to connect. Can play different songs in different rooms.
I would recommend this to a friend - Pros mentioned:Sound quality
Audio is crispy!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best portable speaker I’ve ever used. Audio is crispy. And I love the Sonos app.
I would recommend this to a friend - Pros mentioned:Sound quality
Mark Edmundson
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Roam2 is a great speaker, listen to it all the time.
I would recommend this to a friend - Pros mentioned:Sound quality
Great!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Compact and sounds great. Easy to pair with other Sonos speakers!
I would recommend this to a friend Good gift for a friend
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Here is my transparent review. It is a gift for a friend and best buy sent a email to review for a chance to win $400 so here I am. I wouldn't know since it isn't for myself
I would recommend this to a friendSonos Roam 2
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item worked great in our kitchen and family room.
I would recommend this to a friendGREAT Speaker and AMAZING customer service
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy set up and amazing quality. Additionally, the customer service at Best Buy was great when I went in to pick out the perfect speaker for what my needs were and budget was.
I would recommend this to a friend- Pros mentioned:Sound quality
Sonos
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We really like these. We have our entire home inside and out covered with Sonos
I would recommend this to a friend Good but pricy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product is good, however it does not justify the price
I would recommend this to a friend- Pros mentioned:Sound qualityCons mentioned:App integration
Poor Sonois App response
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The speakers sound great on bluetooth, I purchased them for thier ability to operate in tandum off of the Sonos app, it has been a disaster with the app, Sonos is having problems and can't seem to fix them. There are other speaker options out there. I made a mistake.
No, I would not recommend this to a friendBrand response from Sonos Customer Care
Posted .Thank you for sharing your honest feedback with us. While we are happy to hear that you’re enjoying the sound quality of the Roam 2 on Bluetooth, we are truly sorry that your experience with the Sonos app has been far from what you expected. It’s especially disappointing when you purchased the speakers specifically to take advantage of the features that allow them to work in tandem, only to have issues with the app disrupt that functionality.
We understand how frustrating it must be to deal with these challenges, and we apologize that we haven’t been able to resolve them to your satisfaction. Your experience is not what we want for our customers, and we appreciate you letting us know how this has impacted your trust in the brand.
We’re working diligently on addressing the app issues, and your feedback helps drive those improvements. If you’re open to it, our support team would be happy to help troubleshoot your setup and see if we can enhance your experience with the Roam 2. Reach out at support.sonos.com.
Thank you again for your feedback, and we sincerely hope we can regain your confidence in Sonos.
sonos
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had amazing luck with sonos. awesome. Love having music in every room.
I would recommend this to a friend