Customer Ratings & Reviews
- Model:
- ROAM2US1
- SKU:
- 6579961
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.5 out of 5 stars
- Range
Rating 4.6 out of 5 stars
Customers are saying
Customers love the impressive sound quality and the highly portable design of this product. Users frequently highlight the excellent battery life, reliable connectivity, and convenient water-resistant features as major benefits. While the overall performance is highly regarded, some customers have noted that the maximum volume could be louder and that the companion app can be difficult to navigate.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Portability
Sonos portable speaker
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned it as decided to get different surround sound speakers to go with my Sonos beam. Would have been good as a portable speaker though.
I would recommend this to a friend Roam 2
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very Pleased with the sound and the ease of moving to any location. Bought it for my wife to be able to listen to music in another part of the house while I also had the tv and the rest of our Sonos system playing.
I would recommend this to a friendSpeakers
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.What i ordered doesnt appear to what i received. Doesnt seem to sync with my reciever. Im sure its a great product bit may have to teturn or exchange.
No, I would not recommend this to a friend- Pros mentioned:Sound quality
Good value
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great connectivity with my existing Sonos system! Surprisingly good sound for such a small device
I would recommend this to a friend Awesome
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good speaker. Love this brand. I would tell anyone looking for a speaker to buy these.
I would recommend this to a friend- Pros mentioned:Sound quality
Sonos Rocks!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sonos quality, great sound and very handy for golf, the beach or the back yard!
I would recommend this to a friend needed a speaker for work
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my Sonos at home, and needed a speaker at work, so of course I had to go with the Roam. Highly recommend!
I would recommend this to a friendBad customer service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the purchase but customer service was horrible:(
I would recommend this to a friend- Pros mentioned:Portability
Great speaker
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This speaker is great fur extending the mobility of your stereo system
I would recommend this to a friend - Pros mentioned:Sound quality
Great sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality is great, would give it 5 stars but I’m having a hard time connecting it to my WiFi.
I would recommend this to a friendBrand response from Sonos Customer Care
Posted .Thank you for sharing your experience with us! We're glad you're enjoying the sound quality of the Roam 2, but we’re sorry to hear about the trouble connecting it to WiFi. Let’s try a few steps to resolve this for you:
Proximity to Router: Try moving your Roam 2 closer to the router during setup, as this can improve the initial connection.
Reboot & Update: Restart both your router and the Roam 2. Additionally, check the Sonos app for any available firmware updates for your device.
Advanced Troubleshooting: If the above steps don't help, reset the Roam 2's network settings. In the Sonos app, go to Settings > System > Network and follow the prompts to reconnect your device.
If you continue to experience issues, please reach out to our support team directly at support.sonos.com and we’ll be happy to help further. Thank you for choosing Sonos, and we look forward to getting your Roam 2 connected!
- Pros mentioned:Portability
Awesome
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This little speaker packs a punch. Great because you can take it anywhere
I would recommend this to a friend - Pros mentioned:Sound quality
It's okay
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Finicky. Doesn't always hold connection. Sound is good but not as good as the larger sonos speakers, obviously.
No, I would not recommend this to a friend - Pros mentioned:Sound quality
Speker
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, ideal for mid size room. Fine quality
I would recommend this to a friend - Pros mentioned:Portability
Short battery life
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the size, sound & portability but the battery life is not great.
I would recommend this to a friend - Pros mentioned:Sound quality
Great speaker
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound for the price. Gets very loud and has clear sound
I would recommend this to a friend - Pros mentioned:Portability
My sound system.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Another item on my bucket list. I love the portable speakers. make a great ambiance at home I enjoy cooking and listen to music.
I would recommend this to a friend - Pros mentioned:Sound quality
Sonos
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Little speaker, awesome sound. Works perfectly right out of the box...
I would recommend this to a friend - Pros mentioned:Portability
Owner
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is great if u like Sonos can use it anywhere very convenient great device to have
I would recommend this to a friend - Pros mentioned:Sound quality
Sonos Roam
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound from a small unit. Have a pair setup for stereo.
I would recommend this to a friend - Pros mentioned:Sound quality
Does not stay connected to
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got the sonos e100 and then got the roam2 and it will not stay connected. I have done everything. Turns out this os a thing. I jave an s24plus amd the sonos app runs on slow motion. It sucks. I love the sound when these things stay connected. You have to be benin app for them to stay connected for ajy period of time. At least it doesnt stay connected on youtube music.
No, I would not recommend this to a friendBrand response from Sonos Customer Care
Posted .Thank you for sharing your experience, and we sincerely apologize for the frustration you've encountered with your Roam 2 and Sonos Era 100. While we're glad to hear you enjoy the sound quality when the devices stay connected, we understand that connectivity issues can significantly detract from your overall experience. Let’s work on resolving these issues together.
Addressing Connectivity with the Roam 2:
Wi-Fi Stability Check: Ensure your Wi-Fi network is stable and that the Roam 2 and Era 100 are connected to the same network. If possible, place your router in a central location and ensure there’s minimal interference from other devices.
Roam 2 Firmware Update: Verify that your Roam 2 is running the latest software. You can check for updates in the Sonos app under Settings > System > System Updates.
Improving App Performance on the Galaxy S24+:
Clear App Cache: Go to Settings > Apps > Sonos > Storage > Clear Cache to improve app responsiveness.
Background Activity Management: Ensure the Sonos app is allowed to run in the background without being restricted. Navigate to Settings > Apps > Sonos > Battery > Unrestricted to adjust this.
Additional Troubleshooting Steps:
Bluetooth Connection: If Wi-Fi connectivity remains an issue, you can use Bluetooth mode to stream directly to the Roam 2. To activate Bluetooth, press and hold the power button on the Roam 2 until the status light flashes blue, then pair it with your device.
Reboot Devices: Power cycle your Roam 2, Era 100, and router. Sometimes a fresh start can resolve lingering connection issues.
We genuinely appreciate your feedback as it helps us improve. If these steps don’t resolve your issue or if you need further assistance, please don’t hesitate to contact our support team at support.sonos.com. We’re here to ensure you can enjoy your Sonos products without interruptions. Thank you for your patience and for being a part of the Sonos community!