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Customer Ratings & Reviews

$179.00

Customer reviews

Rating 4.5 out of 5 stars with 368 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Range

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers express satisfaction with the product's exceptional sound quality, portability, and long-lasting battery life. Users also appreciate the seamless connectivity, compact size, and sleek design of the device. While the overall performance is highly regarded, some individuals noted that the maximum volume could be louder and found the companion app somewhat challenging to navigate.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 368 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sonos

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really like these. We have our entire home inside and out covered with Sonos

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but pricy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is good, however it does not justify the price

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    App integration

    Rated 2 out of 5 stars

    Poor Sonois App response

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The speakers sound great on bluetooth, I purchased them for thier ability to operate in tandum off of the Sonos app, it has been a disaster with the app, Sonos is having problems and can't seem to fix them. There are other speaker options out there. I made a mistake.

    No, I would not recommend this to a friend
    • Brand response from Sonos Customer Care
      Posted .

      Thank you for sharing your honest feedback with us. While we are happy to hear that you’re enjoying the sound quality of the Roam 2 on Bluetooth, we are truly sorry that your experience with the Sonos app has been far from what you expected. It’s especially disappointing when you purchased the speakers specifically to take advantage of the features that allow them to work in tandem, only to have issues with the app disrupt that functionality.

      We understand how frustrating it must be to deal with these challenges, and we apologize that we haven’t been able to resolve them to your satisfaction. Your experience is not what we want for our customers, and we appreciate you letting us know how this has impacted your trust in the brand.

      We’re working diligently on addressing the app issues, and your feedback helps drive those improvements. If you’re open to it, our support team would be happy to help troubleshoot your setup and see if we can enhance your experience with the Roam 2. Reach out at support.sonos.com.

      Thank you again for your feedback, and we sincerely hope we can regain your confidence in Sonos. john.milton

  • Rated 5 out of 5 stars

    sonos

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had amazing luck with sonos. awesome. Love having music in every room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works just as advertised..exactly what was needed for local sound

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Patio Speakers

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 2 and paired them up for our deck. Absolutely love them. Can tell them to turn up and down or what music to play. We leave them outside and dont have to worry about them getting wet.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Happy Customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for small office. Love all my sonos products.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sonos Bluetooth speaker

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice compact good sound, water resistant. Stands up or lies down.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality is unbeatable

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Christmas present! My sister loved this speaker!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best ever speaker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best small speaker with a lot of kick and excellent sound

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Broke after minimal use..I'll stick to my Megaboom

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had any positive experiences with this speaker. I'll stick to my Megaboom 3. 1. I have issues every single time I try to connect to this speaker. I have never been able to just connect my music as the device is always undiscoverable due to the app constantly needing upgrading. 2. This has resulted in me rarely reaching for this speaker and, after less than a year of intermittent use, it refuses to charge/power on. 3. The sound quality sucks. The output is not good enough for even my bathroom, much less other areas of my home.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Roam 2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could be a little louder with a little bit more bass. But All in all it's a good product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall is good for the price point. I haven’t had any problems with this speaker yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A good start

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is only for people who want to add to the home sonos system. If you want s bluetooth speaker, the beats pill is a significant upgrade.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bathroom sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This little speaker is one of my favorite devices. Great piece of my Sonos home system

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad failed to do a factor reset

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I picked up two of these via open box and for one of them Geek Squad failed to do a factor reset. It wasn't until I did a factory reset that I was able to get the speaker to connect to the network. Minor, but very annoying.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sonos all the way!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sonos is a great product and BB is always the best with a great price with amazing support.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Speaker for small room

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Speaker for the money. Perfect for bedrooms AND FAMILY ROOMS.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Great sound. But battery doesn’t last long

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. But it doesn’t seem like holding much battery charge.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Too Early To Tell, But I Like Sonos

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to buy a replacement as my old one just stopped working. Hopefully the Roam 2 will last longer than the first version.

    I would recommend this to a friend