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Customer Ratings & Reviews

$179.00

Customer reviews

Rating 4.5 out of 5 stars with 368 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Range

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers express satisfaction with the product's exceptional sound quality, portability, and long-lasting battery life. Users also appreciate the seamless connectivity, compact size, and sleek design of the device. While the overall performance is highly regarded, some individuals noted that the maximum volume could be louder and found the companion app somewhat challenging to navigate.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 368 reviews
  • Rated 5 out of 5 stars

    Works great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sonos Roam is an excellent addition to my existing system and it’s portable so I can use it anywhere

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Will buy more Sonos products!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the size and ease of use this speaker has fantastic sound and volume! I can hear this clearly throughout my whole apartment!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great replacement

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is s great replacement for my to Blast. I am now able to stream my siriusxm via Alexa again.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Dual stereo pairing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound good individually. Bought 2 to pair up as stereo. One side seems to drop off from time to time. Definitely noticeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roam is awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have several Sonos devices, they are all great, and the Roam is no exception.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sonos Speaker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sonos is the absolute GOAT with electronics. 10/10

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Buy something else like Bose

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second one I bought. I had no choice, the one I bought two years. The sound is good. It is not sturdy.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Sonos 100

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very flexible multi room speakers. These have the best controls of anything on the market

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I like it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I listen to it on my patio it's great, it's going to be a good summer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Whole House System

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and love the ability to network the speakers together to provide whole house system.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Volume levels are tricky

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It seems either the value is too loud or too soft. It’s hard to use the volume buttons to get the sound level you want. Also the sound quality isn’t much better than Apple HomePod.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Mediocre

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was disappointed with this product because the sound quality isn't even close to that of my other Sonos speakers.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Portable power

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does exactly what it’s supposed to do and does it well.

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 2 out of 5 stars

    Pretentious and poorly executed

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The speaker looks pretty and all that. However, the user interface on the app is horrible. And uh, the interface on the speaker itself was beyond frustrating. I could never get it to connect through the app and on top of that, the volume was disappointing. Gimmick. Next.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Roam does the job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the fact that I can connect via WiFi and able to link with my other Sonos equipment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 Sonos speaker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sales person told me the sonos 5 speaker has 13 speakers in it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's better than roam 1st generation, and Bluetooth optional

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Sonos Roam 2 — A Portable Disaster in a Fancy Wrap

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a long-time Sonos fan with speakers in nearly every room of my house, I had high hopes for the Roam 2. Sadly, this product has proven to be the first time Sonos let me down—hard. Let’s start with the fact that my first Roam 2 flat-out didn’t work. Just dead on arrival. After the hassle of a return and replacement (not exactly the “portable convenience” they advertised), I was hoping round two would redeem itself. Spoiler: it didn’t. This speaker constantly disconnects from Bluetooth for no reason. It turns off randomly, even with a full battery—or at least what the battery says is full. That battery? It drains faster than my will to keep troubleshooting this overpriced paperweight. I'm talking about losing charge while it’s doing nothing. I’ve seen gas station Bluetooth speakers with more stamina. Sonos nailed the home audio experience, but with the Roam 2, they somehow managed to cram the soul of a temperamental toaster into a premium-priced speaker. It’s buggy, unreliable, and honestly just not worth the aggravation.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Average

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would rate this as average compared to others in the market. The sound quality is subpar, not really all that loud. In the end this item was returned for a refund.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    sonos

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it took a while to charge and after i read the directions it was simple enough

    I would recommend this to a friend