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Customer Ratings & Reviews

Model:
SUBG4US1BLK
SKU:
11942480
Your price for this item is $849.99
The comparable value price is $899.00

Customer reviews

Rating 4.8 out of 5 stars with 2118 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 102 Showing 2,021-2,040 of 2,118 reviews
  • Rated 5 out of 5 stars

    Great sub!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is great.I love Sonos products!!Highly recommend!!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Sub woofer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have yet to listen to the sound it puts out because I have not been able to hook it up to my new smart TV, purchased at the same time. My chat session with Geek Squad did not help.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Mini sub

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought 2. Neither would connect to the existing Sonos system

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Get it, It's worth it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing mini about this! Doesn't disappoint at all!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound qaulity

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good bass that fills room nice good improvement

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sub woofer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sub woofer. Big sound from a small package.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Boom Boom

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    just goes boom boom boom. Not very realistic and not worth the money

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Very good for its size and footprint

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This subwoofer occupies very little space, yet puts out solid low frequencies. Not room shaking like the large Sonos sub, but good enough for most applications!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    OK

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up. Good bass once you crank it up through the app. Expensive for what it does

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    jury way out of building

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    unless something was missed in set up, by me or the tech, can't really hear it. I've tried big bass music, going back to calli and the like.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great addition to the sonos fam

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The overall look is pretty sleek & minimal. The product packs a good punch, and balances out the whole experience for my 12x20 living room

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great sound for a small room!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mini outperforms previous bigger and higher powered subs I've had. I was hesitant to get the mini, but glad i did once i set it up.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Why can't sonos get their app to work?

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't get it to hook up, returning it. Sonos tech couldn't figure it out either. I thought maybe they would have cured these issue with something new (gen 2) but it's the same problem.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great sound. Glitchy sonos tho.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This sound is awesome. Sonos as a whole is glitchy and sometimes cuts in/out but the sound here is great.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Meh

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For a Sonos product i think this is the least value. The rest of the speakers are enough.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do NOT Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mini-sub will NOT connect with any other Sonos products. Sonos tech support was unable to correct the problem, The only solution was to return the defective product.

    No, I would not recommend this to a friend
    • Brand response from Sonos Customer Care
      Posted .

      I'm sorry to hear about your experience with the Mini-sub not connecting to your other Sonos products. It’s frustrating when a product doesn’t work as expected, especially after you've tried troubleshooting with tech support. Returning the defective product seems like the best course of action in this situation. I hope your next experience with Sonos is much smoother and more satisfying! john.milton

  • Rated 4 out of 5 stars

    Nice sub

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Initially you wont hear much of a difference, but as soon as it’s removed you feel something missing

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    clear sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound of this system is good and clear. but it is not a booming room filling sound.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don't buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trash. Stopped working after the return period. Customer care is non existent. Save your money for a company that isn't going out of business.

    No, I would not recommend this to a friend
    • Brand response from Sonos Customer Care
      Posted .

      It sounds like you're dealing with significant issues with the Sonos Sub Mini and are frustrated with the lack of support. Here's what you might consider doing next:

      Troubleshooting & Next Steps
      Power Cycle and Reset:

      Power Cycle: Unplug the Sub Mini from the power source, wait 30 seconds, and then plug it back in.
      Factory Reset: If power cycling doesn't work, try a factory reset:
      Unplug the Sub Mini.
      While plugging it back in, press and hold the Connect button.
      Continue holding the button until the light starts flashing amber and white, then release.
      App and Firmware Updates:

      Update Sonos App: Ensure your Sonos app is updated to the latest version.
      Check Firmware Updates: Sometimes, firmware updates can fix issues. Check for updates via the Sonos app.
      Reaching Out for Support:

      Contact Support Again: If you haven't already, reach out to Sonos support via support.sonos.com
      Escalate the Issue: Ask to escalate your case if initial support is ineffective. Sometimes higher-level support can offer more solutions. It's unfortunate to hear about your difficulties. I hope you find a resolution and that your future audio equipment experiences are more satisfactory. john.milton

  • Rated 1 out of 5 stars

    Broken

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received with the top having come off in transit. No damage to packaging. Either a manufacturing issue or just flimsy design. Returned and bought a different sub.

    No, I would not recommend this to a friend