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Customer Ratings & Reviews

Model:
SUBG4US1BLK
SKU:
11942480
Your price for this item is $849.99
The comparable value price is $899.00

Customer reviews

Rating 4.8 out of 5 stars with 2118 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 106 Showing 2,101-2,118 of 2,118 reviews
  • Rated 5 out of 5 stars

    Subwoofer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sub, really adds to the experience in our home theater.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Didn’t know I needed this until I bought it.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you’re considering this, just do it! This is one of the best money ever spent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In Love

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phenomenal Sound! The clarity! It’s like hearing music for the first time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow this sub mini has a good punch for my medium size living room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sub-stantial woofer!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great small footprint subwoofer..Balances out my Beam and S1's perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Home

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In connection with sound bar it is perfect. Recommend to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sonos Mini sub

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s perfect! Great bass and compact size. It packs a punch.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sub woofer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the base sound quality. Stable sound quality

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sub

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The power plug did not come with the sub. I would like to get that shipped

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    n/a

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great sound! 1111111111111111111111111111111111111

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Popping Sound

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sonos worked well with our other entertainment devices. However, when we put the bass up even the slightest amount, the sub would make a popping sound.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Sonos Fail

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased my sub-mini CHristmas 2023 during Black Friday. The unit has not worked since a mandatory Software in June. Best Buy would do nothing about it since it was past their 30 day return period. I have more than 12 hours on the phone with Sonos and they are unable to resolve the matter but will not take it back. I start over every time I call Sonos with their Tier 1 support. Once Tier 1 decides they can't resolve the problem they send to Tier 2 and say I will get a call back. This is their way of getting me off the phone. BOttom line is I got about 5 months of use out of the sub-mini and am sttuck with a brick. BB and Sonos have blown me off. Save yourself the headache and consider the Bose systems.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Better than no sub but not good enough

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    based on the reviews i had higher expectations of this sub. It gives some base, sure, but not at all the richness, quality or depth i was expecting. Not sure how the reviews are this high. The rumble doesnt quite rumble but i should have known a 6 inch sub wont deliver.

    No, I would not recommend this to a friend
    • Brand response from Sonos Customer Care
      Posted .

      Thank you for sharing your feedback regarding the Sub Mini. We are sorry to hear that it didn't meet your expectations for sound richness and depth. It’s understandable to have higher hopes based on reviews, and we appreciate your honesty.

      The Sub Mini is designed to enhance bass for various listening environments, but it may not deliver the same depth as larger subs, particularly in larger spaces. To improve your experience, you might consider adjusting the EQ settings through the Sonos app, which allows you to enhance bass levels and tailor the sound to your preferences.

      If you’re still not satisfied, please know that your feedback is valuable, and we encourage you to reach out to our support team for further assistance or to discuss your options. Thank you for being a part of the Sonos community. Feel free to reach out at support.sonos.com john.milton

  • Rated 1 out of 5 stars

    Avoid sonos

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used to work flawlessly but then at some point its just become a complete nightmare. I have 6 differnt sonos products and feel completly ripped off consideing the amount of money ive spent.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great subwoofer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This subwoofer is amazing! Wonderful bass sound and overall sound quality! I would totally buy this again!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Dont bother

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will not connect through the Sonos app. I have tried wired and wireless. This is too expensive of a product to spend hours waisting my time off trying to connect. Do better or charge less!!!!

    No, I would not recommend this to a friend
    • Brand response from Sonos Customer Care
      Posted .

      We sincerely apologize for the frustration you’ve experienced with connecting your Sonos Sub Gen 4. We understand how disappointing it can be when technology doesn’t work as expected, especially after investing in a premium product.

      To help resolve the issue, we recommend a few troubleshooting steps:

      Ensure your Sonos system is up to date: Sometimes, updating the Sonos app or firmware on the speaker can resolve connectivity issues.
      Check your network connection: If you’re using Wi-Fi, make sure your network signal is strong. For wired connections, double-check the Ethernet cable and router settings.
      Rebooting devices: Try restarting your Sonos Sub, router, and any other connected devices to refresh the network connection.
      If the issue persists, please reach out to Sonos Support directly at support.sonos.com for more in-depth troubleshooting, or let us know if you need further assistance. We truly appreciate your patience and hope to get this resolved for you as quickly as possible. Thank you for your feedback! john.milton

  • Rated 1 out of 5 stars

    Does not suppost apple airplay 2

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Specs say it supports apple airplay 2. They do not. They support connecing to othwr sonos speakers that connect to airplay. This is like saying my tv supports airplay because I can plug an Apple TV into it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t roll out productif there are issues

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never worked. Contacted Sonos and they said they knew there was issues and they were working on it . No solution in a week , took back mini sub. Why roll out a product when you have not worked out all the issues? Never again!!

    No, I would not recommend this to a friend