Customer Ratings & Reviews
- Model:
- SUBG4US1
- SKU:
- 6597165
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.9 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers have good things to say about the Sub 4 Wireless Subwoofer, especially its incredible sound quality and the added bass it provides. Many appreciate the design, ease of use, quick setup via the Sonos app, and effortless wireless connectivity. Some customers feel the price could be better, and a few have noted compatibility issues with older Sonos devices.
This summary was generated by AI based on customer reviews.
Dont bother
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Will not connect through the Sonos app. I have tried wired and wireless. This is too expensive of a product to spend hours waisting my time off trying to connect. Do better or charge less!!!!
No, I would not recommend this to a friendBrand response from Sonos Customer Care
Posted .We sincerely apologize for the frustration you’ve experienced with connecting your Sonos Sub Gen 4. We understand how disappointing it can be when technology doesn’t work as expected, especially after investing in a premium product.
To help resolve the issue, we recommend a few troubleshooting steps:
Ensure your Sonos system is up to date: Sometimes, updating the Sonos app or firmware on the speaker can resolve connectivity issues.
Check your network connection: If you’re using Wi-Fi, make sure your network signal is strong. For wired connections, double-check the Ethernet cable and router settings.
Rebooting devices: Try restarting your Sonos Sub, router, and any other connected devices to refresh the network connection.
If the issue persists, please reach out to Sonos Support directly at support.sonos.com for more in-depth troubleshooting, or let us know if you need further assistance. We truly appreciate your patience and hope to get this resolved for you as quickly as possible. Thank you for your feedback!
Does not suppost apple airplay 2
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Specs say it supports apple airplay 2. They do not. They support connecing to othwr sonos speakers that connect to airplay. This is like saying my tv supports airplay because I can plug an Apple TV into it.
No, I would not recommend this to a friendDon’t roll out productif there are issues
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Never worked. Contacted Sonos and they said they knew there was issues and they were working on it . No solution in a week , took back mini sub. Why roll out a product when you have not worked out all the issues? Never again!!
No, I would not recommend this to a friend