Customer Ratings & Reviews
- Model:
- SUBG3US1BLK
- SKU:
- 6411140
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.9 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers have good things to say about the SUB (GEN3)'s sound quality, especially the bass it produces. Users find it easy to use, connect, and set up, and they appreciate its design and size. Some customers mention the color as a positive attribute. However, a few customers express concerns about the product's price.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Great gear
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect addition to my theater Sonon sound system!
I would recommend this to a friend - Pros mentioned:Sound quality
Happy again.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Outstanding bottom range for my home audio system!
I would recommend this to a friend - Pros mentioned:Sound quality
Love it!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really nuice sub not too loud but makes the effect
I would recommend this to a friend Pop/cracking sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I just started using it. I am hearing a pop like craking sound When there is songs or sound effect with deeper bass. Its quite ugly. Is this a problem? I think the sound production would be great if this occassional popping sound stops. I will do another review if this can somehow be resolved.
No, I would not recommend this to a friend- Pros mentioned:Sound quality
speaker
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.good product. does the job. good quality. its great.
I would recommend this to a friend - Pros mentioned:Sound quality
Sonos subwoofer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This subwoof is really good it has nice tight pumchy bass i paired it with the sonos arc package and it worth the mkney a bit pricey tho but worth every penny i do recommend this sub
I would recommend this to a friend LOVE these wireless subs
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sonos subs are very responsive - and great response. Very happy
I would recommend this to a friendGreat product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Box was destroyed luckily the product was fine bought as open box excellent
I would recommend this to a friendGreat product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great product and I would purchase it again.
I would recommend this to a friend- Pros mentioned:Sound quality
Don't waste your money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really wanted to like this subwoofer but it constantly keeps disconnecting from my Sonos speakers. When I called tech support they weren't able to help me resolve my issue. If you want a sound system that sounds great and is reliable I wouldn't recommend the Sonos brand.
No, I would not recommend this to a friendBrand response from Sonos Customer Care
Posted .Hi there,
I'm truly sorry to hear about your persistent subwoofer disconnection problem and that our initial support efforts didn't solve the issue. This is definitely not the experience we want you to have with Sonos!
Advanced Troubleshooting:
I understand you've already spoken with tech support, but would like to delve deeper to permanently fix this problem. Here's what we'll try:
Diagnostic Report:
From the Sonos app, go to Settings -> Support -> Submit Diagnostics. Please provide the confirmation number to me. This reveals details that standard troubleshooting might miss.
Detailed Network Info:
Go to Settings -> System -> About My System. Look for the 'WM:' numbers next to your subwoofer and other Sonos devices. Lower numbers (like 0 or 1) are good, higher numbers may indicate interference.
Please also let me know the brand and model of your router.
Environment Specifics:
Are there any large metal objects, microwaves, or other wireless devices near your subwoofer or router? These can cause interference.
I hope this helps!
Not A Good Sub For The Money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wasn't happy with it. Sent it back along with the rest of the Sonos system. It seemed like it only produced a very narrow frequency range. Mostly muffled thumps. That was my third sub so I have an idea of what one should sound like. The Sony sub I replaced it (the whole Sonos system) with was far superior.
No, I would not recommend this to a friendBrand response from Sonos Customer Care
Posted .Thank you for sharing your experience, and I'm sorry to hear that our Sonos subwoofer didn't meet your expectations. We strive to deliver exceptional sound quality, so it's disappointing to learn that it fell short for you.
Your feedback about the frequency range and sound quality is important to us, especially given your familiarity with subwoofers. While I'm glad you've found a solution that works better for you, I'm sorry we couldn't provide the experience you were hoping for.
If you ever decide to give Sonos another try in the future, please know that our support team is always here to help optimize your setup and address any concerns you might have. Thank you for considering Sonos, and we appreciate your feedback.
Sonos
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Still attempting to learn how to adjust the balance of sound
I would recommend this to a friendDoes anyone ever evaluation open box items?
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought as an 'open box' item to be delivered. What a mistake! Poorly packed, very beatup, non-functional. Returned same day to local store.
I would recommend this to a friendSonos
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great addition to any sound system. Better for medium to larger rooms.
I would recommend this to a friendGOOD
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased the item on 06/22 and they had it to pick up 2 weeks later .. so sad
I would recommend this to a friendNot the Best Value
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For your Sonos Arc or Beam to sound "good" this sub is a must. Due to this I have deducted a star. Another star deducted due to the price. Was over priced before Sonos price hike, now just silly to buy when not on sale. Opps that is right Sonos Subs NEVER go on sale.
No, I would not recommend this to a friendSubwoofer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am very happy with my subwoofer, it’s been awesome
I would recommend this to a friendsubwoofer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad installed it and i'm just enjoying it. .
I would recommend this to a friendSonos sub
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not worth worth the money I don’t think my subwoofer worked for a year
No, I would not recommend this to a friendGreat sound and Alexa integration.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was tricky to get set up using the app. Good customer service.
I would recommend this to a friend