Customer Ratings & Reviews

Great addition to any sound system. Better for medium to larger rooms.

For your Sonos Arc or Beam to sound "good" this sub is a must. Due to this I have deducted a star. Another star deducted due to the price. Was over priced before Sonos price hike, now just silly to buy when not on sale. Opps that is right Sonos Subs NEVER go on sale.

Geek Squad installed it and i'm just enjoying it. .

Was tricky to get set up using the app. Good customer service.

Good base box only down fall is only works on wifi

Good product and best service with curb side pickup

Bought as an 'open box' item to be delivered. What a mistake! Poorly packed, very beatup, non-functional. Returned same day to local store.

I really wanted to like this subwoofer but it constantly keeps disconnecting from my Sonos speakers. When I called tech support they weren't able to help me resolve my issue. If you want a sound system that sounds great and is reliable I wouldn't recommend the Sonos brand.

It took me a minute to get set up properly. Once set up it totally completed my surround sound system. Really happy with the speaker.

I bought a Vizio sub 6 years ago from Best Buy. My old sub and sound bar are just as good or better than the new Sonos sub and sound bar. Not enough adjustment on the app to get the right sound. Not worth the money.

There is a chip in the cabinet. I opened the unit last night and was very disappointed in what I found. It was not clean and had obviously been used

Great sub, though there are better for the money. Sucks it only works with other sinis speakers.

Its a nice sub frommSonos . Once you activate trueplay you actualky feel the dolby atmos

Great sound, only issue is battery charge does not last very long, otherwise a 5 star

New to the Sonos Ecosystem. Bought the Arc Soundbar and have had nothing but problems right out of the box. Also, the sound is so awful, flat, tinny, no bass, no mids, & underwhelming. Bought the Sub and hoped for improvement. Sub would pair with the Arc but NO SOUND would come out. ZERO help from Sonos, even tried to reach them on Twitter with no response. Combed through Reddit/Sonos forums for days for solutions but couldn't find a fix. Their own responses repeatedly just told people to send a diagnostic and then to phone Sonos (where you will be on hold for an hour only to have a non-tech tech tell you they don't know how to fix the problem). What a waste of time and infuriating to read that stupid scripted response over and over. What I did see though is that the issue with both the Arc and Sub is WIDESPREAD, KNOWN, and UNRESOLVED. I cannot believe this company completely lacks support, especially at this very expensive price point. Returned the Sub and about to return the Arc but testing with a pair of Ones first. The only reason I went with Sonos is because I am heavily invested in Apple iOS and supposably they play well together. So so so disappointed!! Spent a TON of money and these issues took and are taking up so much of my time not to mention taking ALL of the fun out of getting a new set up. No one wants to pay Rolex prices to end up with a Timex. Ridiculous. Whoever is running this company should be fired.

My expection was more than what I got. I want to build a system that gave me a theater sound effect at home.

I really enjoy the quality of sound and deep lows, but I feel it’s overpriced.

The sonos sub wooofer has been a good addition to the sonos sound bar.

I dont hear the deep rich bass on regular music. Its only achieved through HD or whatever the music equivalent is. The sound to me is lacking, it does not fill the room like one would expect from an item in that price point. I purchased the 5, the arc, the ones and the subwoofer and they all sound like a bunch of speakers playing together. Sort of like deconstructed music

I suppose it’s fine but bc it puts out sooooo much boom I have turned all the way down. Maybe is his return it. Or at least get a smaller one.