Customer Ratings & Reviews
- Model:
- SUBG3US1BLK
- SKU:
- 6411140
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.9 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers have good things to say about the SUB (GEN3)'s sound quality, especially the bass it produces. Users find it easy to use, connect, and set up, and they appreciate its design and size. Some customers mention the color as a positive attribute. However, a few customers express concerns about the product's price.
This summary was generated by AI based on customer reviews.
Great sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sonos speaker sounds different and it’s ridiculously good.
I would recommend this to a friendFair deal
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Disconneting frequently from the app. I have updated the app multiple times, but not working
No, I would not recommend this to a friendSonos sub
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It out performed everything else that I have come across
I would recommend this to a friendLove this!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great speaker! Easy set up and looks great in the house!
I would recommend this to a friendGreat Surround System
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great addition to our Sonos Arch. Would highly recommend
I would recommend this to a friend- Cons mentioned:Compatibility
Bad Direction From Your Associates
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sales people at BB told me this would work without the sound bar. Turns out, they were incorrect. Now I’ve had an $800 piece of equipment sitting in my living room for over a minute th collecting dust.
No, I would not recommend this to a friendBrand response from Sonos Customer Care
Posted .We're very sorry for your experience. We can confirm on our end that our Sub will only work with our products.
Sonos subwoofer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product Great product Great product Great product
I would recommend this to a friendSonos Sub
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sonos makes quality products, would highly recommend
I would recommend this to a friendLooks like art
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great compliment to the soundbar. Attractive Form
I would recommend this to a friendGreat Sub!!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it!!! Go buy it now, you won’t regret it!!!!!
I would recommend this to a friendPoor surround performance
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t hear much the surround and not what I expect escalated
No, I would not recommend this to a friendSonos app
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sonos app problem. Sub should be easy setup but couldn’t set it up due to Sonos app. Bought 2 times same problem over a month’s time (Geek Squad couldn’t even get it to connect). Until Sonos fixes their app problem would stay away from
No, I would not recommend this to a friend- Cons mentioned:Compatibility
It did not work and had to be returned.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was supposed to work with Sonos Soundbar but inspite of two attempts by the technicians from Geek Squad, the combo did not work. Both items had to be returned.
No, I would not recommend this to a friend GEEK SQUAD
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First of all I had to exchange the produ t due to per the Geek Squad no connection and the item was not functioning. New Geek Squad person could not hook item up either. So, I still have this expensive item sitting in my living room. Disappointing
I would recommend this to a friendBrand response from Sonos Customer Care
Posted .Sorry to hear this, setup is usually done through the Sonos app and the device connects directly to your WiFi network. Please also use our online resource at support.sonos.com for additional information on setting up your Sub (Gen 3),
Non-stop WIFI connection issues.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just doesn't connect to WIFI. Either too weak WIFI sensitivity, or the sensitivity is so strong that all other wireless devices in the area interfere with it. Meanwhile all my other wireless devices connect instantly and remain connected without issue. Returned.
No, I would not recommend this to a friendSub needs work
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Even with a visit from geek squad, we were not able to get it to stay connected to the Sonos amp. We hardwired it to the Sonos amp and it worked for a few minutes then would not work. I ended up buying a sonance subwoofer hard wired to the Sonos amp and that worked fine.
No, I would not recommend this to a friendPOOR
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.NOT THE GREATEST SOUND WOOFER. DO NOT BUY IT IS A WASTE
No, I would not recommend this to a friendGreat for Sono Echosystem
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks very pretty, but it does not provide the oomph a regular powered subwoofer does
I would recommend this to a friendDO NOT BUY IF YOU HAVE RUCKUS ACCESS POINTS!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After spending days on the phone with support I am now being told that the Sonos Sub does not work with Ruckus Access Points (which is what my house has pre-wired throughout). They basically expected me to run a cable across the house to make it work via LAN and not use WiFi. I ordered a wireless bridge online and will see if I can get it to work that way. Be careful with this one as the support is terrible, they barely even try.
No, I would not recommend this to a friendnot effective for big living rooms
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this is not very much effective for big living rooms
No, I would not recommend this to a friendBrand response from Sonos Customer Care
Posted .Thank you very much for your review. We would encourage you to do a couple of things to get the best sound in a large room. 1) If you or someone in the home has an IOS device, run TrueplayTuning. You can find this in the room settings. It will tune our products to the environment of the room. 2) You can adjust EQ to your liking. 3) We do offer dual Subs which is perfect for large spaces. Meaning, you can have two of our Subs on one soundbar.