Customer Ratings & Reviews

Ok, here's the deal. I had very similar, troublesome issues many of you have desribed. After TWO weeks trying to fix connection issues, and purchasing another sub mini thinking mine was toast, I got to the bottom of the issue. During all this time, i tried to get in touch with Sonos support many times, which was awful, I bit the bullet and stayed on hold for 75 minutes to talk to someone. Dante was awesome! He explained that this sub has inherent issues with newer routers. I had indeed switched out for a newer router with Spectrum a couple of weeks ago. Apparently, the sub uses different frequencies than my Sonos Fives, so the problem was hard to discover. I found out that i would need to PURCHASE a different router that can be tweaked. The Spectrum router, even though new and super fast and reliable otherwise, can NOT be altered in any way. So, this sub would NEVER connect to my wifi. What!!?? Anyway, here are the settings that Dante gave me if i had a router that could be modified. I really hope this helps someone. I will be returning the sub and try to find out if the larger subs have this problem. Anyone know this answer??? Settings required: A- auto channel must be set to off on 2.4 Ghz B- choose the best non overlapping channel (1,6,11 ) on 2.4 Ghz C- both 2.4Ghz and 5 Ghz should be enabled D- 802.11 bands should be set to b/g/n on 2.4 Ghz Restart routers after making changes. This hopefully will work for you. I DON'T want to have to buy a new expensive router. And, then pay extra each month for using my own unit. What pains me, is the sub was AWESOME on my old router. Never had significant issues, and it was unreal to listen to and enjoy. I love bass to be full and powerful, with low distortion. The sub gave me joy. Now, it is not,....joy. I can't believe Sonos would still sell this product knowing it will be unusable over time. Why design it to use different frequencies? Why do you not LET THE PUBLIC KNOW ABOUT THIS ISSUE AND MAKE IT EASY TO FIGURE OUT???? So, one star. I just hope the other sub does NOT have these issues, or I have to wait for an updated sub mini....?? Can anyone shed light on this? Sonos, if you're listening to your loyal fans and users, please fix this, or at least broadcast this issue out to the public. We are spending time, money, and much effort on a problem that can't be fixed otherwise. I should stop here, before I get into the new Sonos app bugs and mishaps. Those are whole disasters by themselves. C'mon Sonos, you're better than this!! Sincerely, a sort-of-still-fan of all things Sonos. K Pearson (KP from NC)

Great sound in my small den(man cave). This is paired with my Beam2.

For a smaller sub from Sonos, this thing kicks! Highly recommended.

Very nice sub. Wish I could pair it with another mini. I would definitely get it and wouldn't care if I spent $60 more than 1 Sub 3 sub cost. $799 for a Sub 3 or $858 for two sub minis. Not a big deal.

awesome sounds the bachata juan luis guerra the best

Good bass. Adequate for a 20' x 16' room. Move up if you are not on a budget or your room size is larger.

This mini subwoofer is such a great purchase! Amazing deep and strong bass!!! It adds a nice look in my living room.

Great sonos sub to add the collection! Breeze to setup.

The best sud i ever had. It sounds and looks amazing

This is paired with an older Sonos Playbar. The combo is very solid for a moderately low price. The real problem is with setting this up. I watched videos, read forums, and ended up having to go into Best Buy to get it resolved. When the power went out briefly, I had to go through the whole instal process all over again. It is NOT simple plug and play.

I think this sub is at a good price point and works well well, easy to setup, user friendly

Good sound. Setup is a bit annoying. It lost connection when I connected the Amp to Ethernet. I had to unplug the Ethernet and use Wifi again.

Recommend 100%********5………Estrellas ………………………………..

I live in an apartment with a Sonos Arc and this is a great edition without too much bass like the regular model.

not amazing for the price, but easy to install and to integrate, I had a previous Bose and I love it more, but I like the integration and easy to use and configure in multi room the wifi no cable option is great, im worried the day the wifi doesn't work haha, but well the wifi provider is the best friend of this brand

You won’t hear the bass consistently throughout the whole song, since it has a very short phase signal. So, if certain parts of the song don’t “qualify” to be played through the sub, you simply won’t hear them — which is really annoying. I already spoke with one of the Sonos chat representatives, and their solution was to connect the system to the extender router. The main purpose of having a $2,000 modern wireless sound system is to minimize the number of cables needed. By the way, when the bass does play, it doesn’t sound any richer than Bose. Will turn it back.

Solid choice, perfect for pairing with the beam gen 2

Decent base with some movies. Not needed for sports watchers. But mixes nicely with the Sonos sound bar.

Enhanced my ray soundbar good quality music and television sound

This small modern designed subwoofer adds extra depth and dimension to the great sound offered by the Sonos sound system.