Customer Ratings & Reviews

Incredible waste of money. Worked for about 4 months and now a total brick. Call customer service and be put on a 60+ min hold before you can even talk to anyone. They updated software for the app without proper testing and their customers pay the price . Do not by Sonos. I literally have $1000 of sound equipment and none of it now works.

The Sonos Sub 4 Wireless Subwoofer – Black adds a whole new level of depth and impact to your sound system. The bass feels powerful yet clean, enhancing movies, music, and shows without overpowering the rest of the audio. Low frequencies come through with strong presence, making action scenes more exciting and music feel fuller and more dynamic. Its wireless design makes setup simple and clutter-free, and once connected, it blends seamlessly with other Sonos speakers. The sleek, modern look fits easily into any room while delivering consistent, distortion-free performance. Overall, the Sub 4 is a premium upgrade that noticeably elevates sound quality and creates a richer, more immersive listening experience.

Excellent quality sub that doesn’t disappoint. No need for the larger model.

Marginal improvement in sound quality paired with Beam soundbar. I'm now thinking my money would have been better spent upgrading to the Arc.

Worked great for 2 Days and will not connect now. Called Sonos Tech support and they tried to help, but were saying it had to do with the WIFI. Might have to return. Read reviews elsewhere before purchasing.

Great depth and a must have to any system. Trust me you will love it.

Does compliment the surround sound on both movies and music.

Great unit well worth the money. Easy to install and use.

I had a great expectation with this product. Unfortunately it’s not compatible with some WiFi routers. After 2 weeks trying to install, I found it out. And guess what? Too late to return. The return window was only 2 weeks.

Nothing mini about this! Doesn't disappoint at all!

Connection issues. Terrible customer service. Wasted a day trying to set up with an existing beam and got no where. Wireless or wired, NOTHING worked. Customer service was insufferable. Will be moving on from sonos.

The first sub I got didn’t work, so I had to get it replaced. Customer service was useless. Took 4.5 hrs on the phone for them to tell me that it was bad and that I needed to have it replaced.

unless something was missed in set up, by me or the tech, can't really hear it. I've tried big bass music, going back to calli and the like.

First one we bought didn’t work at all we had to bring back and get another one.. Hopefully the one that gets delivered on Tuesday will be better..

I have yet to listen to the sound it puts out because I have not been able to hook it up to my new smart TV, purchased at the same time. My chat session with Geek Squad did not help.

For a Sonos product i think this is the least value. The rest of the speakers are enough.

Can't get it to hook up, returning it. Sonos tech couldn't figure it out either. I thought maybe they would have cured these issue with something new (gen 2) but it's the same problem.

Initially you wont hear much of a difference, but as soon as it’s removed you feel something missing

Bought 2. Neither would connect to the existing Sonos system

Mini-sub will NOT connect with any other Sonos products. Sonos tech support was unable to correct the problem, The only solution was to return the defective product.