Customer Ratings & Reviews
- Model:
- SUBM1US1BLK
- SKU:
- 11296718
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.9 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers are delighted by the exceptional sound quality, powerful bass, and convenient size of the product. They also appreciate its elegant design, powerful performance, and the effortless setup and connectivity. However, some customers have raised concerns regarding its price, with minor issues also noted concerning compatibility and software.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Compatibility
never never
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely the worst system to work with a Sony compatible wireless system Sonos blames my router and then Sony get's blamed
No, I would not recommend this to a friend SONOS SUB
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Non adjustable , Bass is weak . For the dollar value the equipment isnt worth it.
No, I would not recommend this to a friendDon’t Buy This! Dies in < 2 years
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this subwoofer along with the Beam and 2 SL Ones for my living room in April 2023. Without having any power surges or any justifiable cause, the subwoofer is now unresponsive March 2025. The warranty is 1 year long. Tech Support says they can offer 30% off of a replacement and submit a case to see if I can get a replacement. Unless you enjoy a $400 subwoofer randomly becoming a paperweight less than a year out of warranty, I would STRONGLY suggest to buy aomething else.
No, I would not recommend this to a friendehhh, just ok
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Disappointed with the audio quality. The Sub from previous years seems like a better bang for your buck
No, I would not recommend this to a friend- Pros mentioned:Sound quality
clear sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound of this system is good and clear. but it is not a booming room filling sound.
I would recommend this to a friend Need a iPhone to use this system
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No remote included and must use a app that you only can use on a iphone.
No, I would not recommend this to a friendBuyer Beware
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sonos has consistently made changes to their ecosystem that are not in the best interest of the user. Their latest app update is a prime example of this. It is an incomplete app that has broken many major features of their products. For example, you can no longer change the WiFi settings of their WiFi speakers. You can no longer adjust the alarms. The old alarms still occur, you just cannot change them anymore. See the forums for the entire list but you get the picture. I regret spending this much money with them. Denon would be a better choice in retrospect.
No, I would not recommend this to a friendNot enough bass
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.not enough punch for the buck Slick design but was expecting a little more from this sub
No, I would not recommend this to a friend- Cons mentioned:Software
Horrible software
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sub is fine, but the software is horrible. I have to factory reset my sub weekly. If sonos doesnt fix this soon I am going to return it
No, I would not recommend this to a friendBrand response from Sonos Customer Care
Posted .Thank you for sharing your experience, and we sincerely apologize for the inconvenience you're facing with the Sonos Sub Mini. We understand how frustrating it must be to have to perform a factory reset frequently. This is certainly not the experience we want for our customers.
To help address the issue, we recommend the following troubleshooting steps:
Check for software updates: Ensure that both your Sonos Sub Mini and the app are up-to-date. Outdated software can sometimes lead to connectivity issues.
Wi-Fi network: Verify that your Wi-Fi network is stable and has sufficient signal strength in the area where the Sub Mini is located. Weak Wi-Fi can sometimes cause connection issues.
Reset process: If you continue to experience problems, try performing a more thorough reset by following the instructions in the Sonos support guide: Sonos Sub Mini Reset Instructions.
If these steps don’t resolve the issue, we recommend reaching out to our customer support team directly at support.sonos.com for more personalized assistance.
We truly appreciate your feedback and hope to resolve this issue as soon as possible. Thank you for your patience, and we hope you give us the opportunity to make this right.
- Pros mentioned:Sound quality
Mini sub
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great bass!! Great addition to my two sonos move speakers.
I would recommend this to a friend King
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sales pitch said better than or equal to Bose. Nope.
No, I would not recommend this to a friendBricked Equipment and Horrid Customer Service
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Incredible waste of money. Worked for about 4 months and now a total brick. Call customer service and be put on a 60+ min hold before you can even talk to anyone. They updated software for the app without proper testing and their customers pay the price . Do not by Sonos. I literally have $1000 of sound equipment and none of it now works.
No, I would not recommend this to a friendSoon to use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like so is products. This is my eighth one. However, I have not connected this one yet.
I would recommend this to a friend- Pros mentioned:Design, Sound quality
So far it’s amazing
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Sonos Sub 4 Wireless Subwoofer – Black adds a whole new level of depth and impact to your sound system. The bass feels powerful yet clean, enhancing movies, music, and shows without overpowering the rest of the audio. Low frequencies come through with strong presence, making action scenes more exciting and music feel fuller and more dynamic. Its wireless design makes setup simple and clutter-free, and once connected, it blends seamlessly with other Sonos speakers. The sleek, modern look fits easily into any room while delivering consistent, distortion-free performance. Overall, the Sub 4 is a premium upgrade that noticeably elevates sound quality and creates a richer, more immersive listening experience.
I would recommend this to a friend Meh.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Marginal improvement in sound quality paired with Beam soundbar. I'm now thinking my money would have been better spent upgrading to the Arc.
No, I would not recommend this to a friendConnection Issues
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked great for 2 Days and will not connect now. Called Sonos Tech support and they tried to help, but were saying it had to do with the WIFI. Might have to return. Read reviews elsewhere before purchasing.
No, I would not recommend this to a friendSonos Sub mini
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent quality sub that doesn’t disappoint. No need for the larger model.
I would recommend this to a friendMust have
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great depth and a must have to any system. Trust me you will love it.
I would recommend this to a friendDecent sound (when working) Horrible setup.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.1 star because of how terrible the Sonos app is when connecting this sub. I tried to connect it to my patio era 100s but it will connect some of the time. I had to reset the subwoofer every time I wanted to use it and half the time it never worked.
No, I would not recommend this to a friendSubwoofer Sound
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does compliment the surround sound on both movies and music.
I would recommend this to a friend