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Customer Ratings & Reviews

Model:
SUBM1US1BLK
SKU:
11296718
$469.00
Save $30
The comparable value is $499.00

Customer reviews

Rating 4.8 out of 5 stars with 2759 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are delighted by the exceptional sound quality, powerful bass, and convenient size of the product. They also appreciate its elegant design, powerful performance, and the effortless setup and connectivity. However, some customers have raised concerns regarding its price, with minor issues also noted concerning compatibility and software.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 134 Showing 2,661-2,680 of 2,759 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Wow is all I can say. 10 out of 10

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install of app and use via cell. Sound quality is superb as well as adjustments pairing and fine tuning all speakers and subs attached to system is a smooth process. Overall 10 of 10. Usually my go to is JBL but Sonos won me over in comparison.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As of right now, we cannot get it to connect properly. We have bought cables and Wi-Fi extenders. We are waiting now for the geek squad to come and try.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Sub Mini

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very hard to set up, requested me to download additional application, plus cost of application and can only control from my cell phone very inconvinient

    No, I would not recommend this to a friend
  • Pros mentioned:
    Design, Ease of use, Sound quality

    Rated 5 out of 5 stars

    SONOS

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up...sound as good as it looks. No more wires. Like the design as well.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Sound quality

    Rated 5 out of 5 stars

    Perfect compromise

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been waiting for this... My room is a large great room plus kitchen and this nicely 'fills' everything with a great bass complement. It doesn't rattle the windows but I didn't want/need that plus it is a lot more compact and ergonomic in the room than the Sub. I paired it with an ARC sound bar and rear surround speakers driven by a Sonos Amp and it's awesome. The setup was extremely simple and efficient (literally just a couple of minutes).

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Nice app, poor volume for the money

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I paired this with my Beam for a bedroom and it sounded alright but not worth the money.

    No, I would not recommend this to a friend
    • Brand response from Sonos Customer Care
      Posted .

      Hello Corey,

      I'm sorry to hear that you weren't fully satisfied with the sound quality of your Sonos Sub in combination with your Beam in your bedroom. We strive to deliver exceptional audio experiences with our products, and I apologize if your experience fell short of expectations.

      Your feedback is valuable to us, and we take it seriously as we continuously work to improve our products and enhance customer satisfaction. If there are specific aspects of the sound quality that you found lacking or areas where you believe we can make improvements, please don't hesitate to let us know.

      Additionally, our customer support team is available to assist you further with troubleshooting or exploring alternative solutions that may better meet your audio needs. Whether it's adjusting settings, exploring placement options, or considering other products in our lineup, we're here to help ensure you get the most out of your Sonos system.

      Thank you for choosing Sonos, and please don't hesitate to reach out if you have any further questions or concerns. Your satisfaction is important to us, and we're committed to addressing any issues you may have had. john.milton

  • Rated 1 out of 5 stars

    No go

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Adding this minisubwoofer to the Sonos Arc did not change the audio experience. So returned it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Wolfman

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connectivity is really difficult. If you change to a different electric outlet it requires a reset and it is not consistent. It’s a battle

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Works, but not great?!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not add as much bass or richness as expected. Does work and I can tell it is adding some to the soundbar but short of what I expected--especially for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Go for the larger one

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why get this one for a little bit more you get the larger 1. The larger 1 has better sound and this 1 is more of a thumb.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible Product - Does not Connect To my Beam

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Called support - no aswer. Stay away from this company

    No, I would not recommend this to a friend
    • Brand response from Sonos Customer Care
      Posted .

      I'm truly sorry to hear about your frustrating experience with both the setup of your Sub Mini and the difficulty in reaching our support team. This is not the level of service we aim to provide. I understand how important it is to get timely assistance when you're experiencing technical issues. We would love to help resolve this for you. If you’re still having trouble with your Sub Mini, please let us know, and we can guide you through some troubleshooting steps or ensure you get in touch with the right team to assist. Feel free to reach out at support.sonos.com. Thank you for your patience, and I hope we can restore your confidence in us! john.milton

  • Rated 1 out of 5 stars

    Don’t buy this

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was not happy right out of the gate. Would not recommend. I gave the Dona’s arc and wanted a bass don’t buy.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never got it to work i experienced with android phone for hours then returned and i went with jbl 710

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Under powered

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very excited when I purchased it but was very dissappointed once I set it up. I returned it and got the larger sub

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not what I expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Sonos products but this product did not deliver. I ended up returning it and getting the standard sub.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Headache

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t connects at all. Wasted so much time and planning to return now

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good Bass, But Not The Best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent bass response. However, because I also have the bigger sub, this one doesn’t quite match the bass.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Packs a PUNCH

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looking for a subwoofer that packs a PUNCH this is it! Paired with my arc ultra it sounds amazing, easy setup on the app.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sonos Sub 4 wireless subwoofer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The bass is deep, clean, and powerful without being overwhelming. It adds a huge difference to movies, music, and gaming in our living room.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great addition to my sound system!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Adding this sub dramatically upgraded the audio experience in my living room! Wish I wouldn’t have waited so long to purchase!

    I would recommend this to a friend