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Page 9 Showing 161-180 of 2,660 reviews
Rated 5 out of 5 stars
Great buy
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love this product !!! The app makes setting it up a breeze!
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very nice sub. Wish I could pair it with another mini. I would definitely get it and wouldn't care if I spent $60 more than 1 Sub 3 sub cost.
$799 for a Sub 3 or $858 for two sub minis. Not a big deal.
Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Ok, here's the deal. I had very similar, troublesome issues many of you have desribed. After TWO weeks trying to fix connection issues, and purchasing another sub mini thinking mine was toast, I got to the bottom of the issue. During all this time, i tried to get in touch with Sonos support many times, which was awful, I bit the bullet and stayed on hold for 75 minutes to talk to someone. Dante was awesome! He explained that this sub has inherent issues with newer routers. I had indeed switched out for a newer router with Spectrum a couple of weeks ago. Apparently, the sub uses different frequencies than my Sonos Fives, so the problem was hard to discover.
I found out that i would need to PURCHASE a different router that can be tweaked. The Spectrum router, even though new and super fast and reliable otherwise, can NOT be altered in any way. So, this sub would NEVER connect to my wifi. What!!??
Anyway, here are the settings that Dante gave me if i had a router that could be modified. I really hope this helps someone. I will be returning the sub and try to find out if the larger subs have this problem. Anyone know this answer???
Settings required:
A- auto channel must be set to off on 2.4 Ghz
B- choose the best non overlapping channel (1,6,11 ) on 2.4 Ghz
C- both 2.4Ghz and 5 Ghz should be enabled
D- 802.11 bands should be set to b/g/n on 2.4 Ghz
Restart routers after making changes. This hopefully will work for you. I DON'T want to have to buy a new expensive router. And, then pay extra each month for using my own unit.
What pains me, is the sub was AWESOME on my old router. Never had significant issues, and it was unreal to listen to and enjoy. I love bass to be full and powerful, with low distortion. The sub gave me joy. Now, it is not,....joy.
I can't believe Sonos would still sell this product knowing it will be unusable over time. Why design it to use different frequencies? Why do you not LET THE PUBLIC KNOW ABOUT THIS ISSUE AND MAKE IT EASY TO FIGURE OUT????
So, one star. I just hope the other sub does NOT have these issues, or I have to wait for an updated sub mini....?? Can anyone shed light on this?
Sonos, if you're listening to your loyal fans and users, please fix this, or at least broadcast this issue out to the public. We are spending time, money, and much effort on a problem that can't be fixed otherwise.
I should stop here, before I get into the new Sonos app bugs and mishaps. Those are whole disasters by themselves. C'mon Sonos, you're better than this!! Sincerely, a sort-of-still-fan of all things Sonos. K Pearson (KP from NC)