Deals Worth GiftingShop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.2 out of 5 stars with 283 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.7 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers are pleased with the sound quality, comfort, and battery life of the 1000X Premium Wireless Noise Cancelling Behind-the-Neck Headphones. Many users commented on the wonderful sound quality and comfortable fit of the headphones. The battery life also met expectations. While some customers found the price to be a bit high, many felt that the quality of the headphones justified the cost.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 283 reviews
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Not bad, not great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item was originally much more expensive but I picked mine up on sale. While the sound quality is solid and the noise cancellation is a great feature, there are a few things I do not like. The first is that the buds don't stay in my ear like with my Sennheiser behind the neck headphones. The buttons aren't the easiest to navigate and take awhile to get comfortable with blindly. The other issue is the battery life, it isn't great. I do not feel the sound quality and noise cancellation make up for the aforementioned issues.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Loud , Fits in ear perfectly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is great , it’s loud , it fits perfectly and has great battery life .

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great sound

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear, precise sound quality. Fits comfortably around my neck.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Excellen Headphones

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good side Sound Quality Sony Android App "Headphones" allow you to improve the quality of the sound, I'll say it is a must to get good quality sound from your smart phone Bad Price, battery life, little bit on the larger side

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    very good product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is pretty good with the noise cancelling. Battery life is about 10hrs.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Noise reduction headset

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Bose headset was stolen so I went to the store and the salesman suggested I try these. They seem to work pretty well. I did not like the pictorial users guide. Please give me a written step by step manual.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Good sound quality

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect in every aspect! Long lasting battery, great sound.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great earphone, noise cancelling

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This behind the neck earphone is the best that I'd used. It's great features, competitive with Bose make this earphone a desirable option. The battery is above average with Bose and charge quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Best headphones I’ve ever purchased

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality . True noise canceling. Comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Love them

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality of sound and battery life are the best and worth it

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Works Great and sounds great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Playing true FLAC audio and combining the noise canceling this earbud headset is great. You will end up pusing them in from time to time to stay in your ears if you move around allot.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Price

    Rated 3 out of 5 stars

    Ok for music

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked well for listening to music. Talking in the phone people said they heard to much background noise. Just average earphones. Over priced!!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best sounding Bluetooth I've ever owned

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been purchasing the lg tone platinums for years ( probably had 6 or so sets). I'm a landscaper so I don't treat them well but must be available to answer a call at any time. The over the neck style has served me well. The tone platinums sounded pretty good, but recently when lg was in the middle of a lineup change I was forced to look for another brand. WOW. The Sony sounds incredible for music and even people's voice from phone calls that I used to have a hard time understanding is so Crystal clear and rich in tone. These Bluetooth headsets are great. I was not excited to loose the ability to have the retractable earbud cords but the trade-off is not really even worth mentioning when you hear the difference. I am use to paying 200 for the LG platinums so price was only 30 more. Battery life does seem to be a little shorter but I can still go a day not a problem without charging and it's probably because I'm listening to more audio music then I would ever ever done with the LG tones because of how great they sound. The noice cancellation works awesome as well. Highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Nice

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these headphones they have a soft collar and the buttons are soft and easy to use long listening time and love the way you can tuck the headphone wire away. The sound is great.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Pricey, but worth it!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using another BT product for years. These are my first Sony BT product. The highs and lows are fantastic. The online App, you can use as an EQ, is fantastic. Set them to sound desired. Noise cancelling can be turned on/off with just the press of a button. On product controls are simple and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Get them!

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I waited a year to leave a review so I could give honest feedback. These are AMAZING! I still can't get over how well these sound and how well they cancel out 98%+ of all background noise. They even out perform my Bose Quiet over the ear headphones.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I drive an 18 wheel tanker and these are excellent for cancelling the noise of the pump and engine when standing outside the cab. It's so much better than the disposable earplugs provided by the company and I can listen to podcasts without having to jack the volume up to absurd, hearing killing levels.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DevL, Sony takes into consideration all feedback to improve the performance and quality of our products and services. We're always looking to make Sony better. We appreciate your time sharing this feedback. Regards, ^Ron sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent Sound

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these to replace a Bluetooth ear piece so could talk hands free. At first I purchased Bose EarPods and returned them for these. I have the best of both worlds. I can listen to my favorite music and still answer my calls. P.S. they sound way better than Bose in my opinion!

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 4 out of 5 stars

    Good Clear mic and sound

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    just missing vibration notifications when not in range of your phone and Msg/email notifications. disconnects from phone often need to power off and on.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Almost perfect

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nose cancelling not quite as good as Bose. Sound is better than Bose - especially if you have device that can do LDAC. Build quality SEEMS better than Bose. I have a pair of QC30 that I have loved but they are falling apart and now I have to peel the covering back to turn them on or off.

    I would recommend this to a friend