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Customer reviews

Rating 4.3 out of 5 stars with 1979 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers praise the 2.1-Channel Hi-Res Soundbar System for its exceptional sound quality, easy setup, and reasonable price. Many users are impressed with the overall audio performance and find the system simple to install and use. However, some customers have concerns about the bass output, connectivity issues, limited volume, and the peculiarities of the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 1,979 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Definitely worth buying!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new sound bar!!! Can't believe the difference it makes. Got this with a bundle package when we bought a new Sony Bravia smart tv. Love this way better then the TV.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Not like I hoped for

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think 2.5 stars is about right. I bought all brand new Sony items thinking that they would all work seamlessly. They sort of do. All in all the sound is really good when using bluetooth for apps like Pandora although there are now connectivity issues. When watching movies on Netflix, Amazon or Uverse however, the sound is all over the place. Sometimes I need to turn it up to 80 just to hear the talking and other times it's too loud when at 40. So inconsistent and frustrating. Tried calling customer service for both Sony and Uverse and each blame the other. No fix found. I bought a Sonos system for the basement and it is 1000x better. Works just as it's supposed to. At the end of the day, the best I would say about this system is buyer beware.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great and the sound is awesome. The Bluetooth feature is great for music.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Hard to believe

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to believe that this one piece (plus sub-woofer) does it all -- unused to this kind of simplicity. And what wonderful sound!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi. DivaGoddess, I'm so glad to hear that this unit meet your expectations. Thank you for choosing Sony! Dave sony_US

  • Rated 5 out of 5 stars

    Incredible Sound System

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This sound system is incredible. I am not an audiophile by any stretch of the imagination but I am a musician with a pretty darn good ear. The treble is crisp and clear and the bass is deep without overwhelming the composition of the overall sound. I use this mainly to listen to music while working out, watch movies, and play video games. Once you have found the perfect spot for your subwoofer, this sound system truly changes the entertainment experience. I can't say enough good about this sound system.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased an open box unit for a great price and couldn't be happier.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good sounding Sound Bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Sony Sound Bar sounds very good and it was easy to connect to my new Sony TV.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    fair sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound bar, but I won't place it in the excellent category. Not enough deep bass and the volume modulation takes too much work. Not to mention, is quite overpriced. There are many other sound bars, just as good, for far less than the $800 I spent on this one

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Kinda quirky

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound bar has great sound. It sometimes takes a minute to catch up to the tv. Also if the tv is paused for a little bit it auto shuts off. Also with the wireless speakers you must purchase two one for right and one for left. You can't just use one for a smaller room. To me it's not a wow. It's a good quality sound bar and the wireless speakers are not worth it. Just use the sound bar.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound with amazing sub, adds extra kick to everything & is great upgrade. “Movie Mode” seems to be the best setting for the most ample sound w sub.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound bar with clear audio and multiple settings for controlling sound.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sounds Amazing

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup, crispy clear sound. GUI (on screen software) looks like its from 2003 so that needs an overhaul. Would definitely buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Stellar sound quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using this sound bar with sony tv and 4k player. Love all the settings and adjustments. Best sounding bar I've ever owned. Hi Res audio is a huge difference.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent sound!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this when we bought our 75" Sony TV. It definitely improves the sound over the TV. I also like the Bluetooth functionality which interfaces with the TV if desired. My only qualm with it is it seems to go to sleep after a while if on Bluetooth without the TV. It is probably a setting but I haven't researched it enough to know for sure. Otherwise, we have really enjoyed it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello RockInTN! It is possible to turn off the following standby features to make sure that the unit stays on when you are not displaying a picture onto your television and are just using the Bluetooth function instead: Press HOME, Select SETUP, Select SYSTEM SETTINGS, Select HDMI SETTINGS, Select STANDBY LINKED TO TV and turn the option OFF. Go back to HDMI SETTINGS and Select STANDBY THROUGH and turn option OFF. You can also select AUTO STANDBY and change setting to OFF to avoid unit turning off after 20 minutes of no operation detected. For more details, you can also visit the following link: https://docs.sony.com/release//Manual_4586135141.pdf ~Jeannette sony_US

  • Pros mentioned:
    Easy setup

    Rated 5 out of 5 stars

    Amazed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn't a fan of sound bars but until i purchased this one it is amazing and was easy to set up and enjoy using it when watching movies and watching sports Great Product

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great theatre like sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound in my new theatre room, love the wireless sub, good value.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Nice sound bar for home movies

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    More than enough sound that comes out of the speakers really crisp clean sound

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound from this sound bar is excellent. The subwoofer is great, no complaints here. Easy to install and love the removable top so it's easy to clean.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sounds Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything sounds great from this thing. I have it hooked up to the SONY 900E and when I turn on the TV this sound bar turns on with it. One less remote, great.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The sound!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is amazing I hooked up to my Amazon echo.and jam out all day long while I’m working throughout the house the sound is just absolutely fantastic !

    I would recommend this to a friend