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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 1979 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers praise the 2.1-Channel Hi-Res Soundbar System for its exceptional sound quality, easy setup, and reasonable price. Many users are impressed with the overall audio performance and find the system simple to install and use. However, some customers have concerns about the bass output, connectivity issues, limited volume, and the peculiarities of the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 65 Showing 1,281-1,300 of 1,979 reviews
  • Rated 4 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is great I like it especially when I watching a Blu-ray movies

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Sound is distorted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor choice on our part. Spend additional money and buy a better quality sound bar.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Item!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought this was going to be a standard bar and woofer. I was completely wrong! This thing packs a punch and I can even hear footsteps on movies and games. Good referral Bestbuy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    this sound bar top of the line

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sounds like you in a movie theater. you really have to try it to believe it. I love how razor sharp the sound is. bass is awesome. wow I cant ramble on anymore just buy this sound bar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The sound bar makes my system into a hi-fi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound bar makes my system into a hi-fi. I play classical music stored on my iPhone. And since I am hard of hearing the sound bar provides the volume that I need to be comfortable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice looking sound bar easily sinks up with tv. Can accommodate other forms of media.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi new2apple,
      We're really glad to hear that you're having a good time with this soundbar! Thank you for choosing Sony!
      >Joffrey sony_US

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Good sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than regular sounds that you would get from your TV.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Birdman, We appreciate you taking the time in writing this review. We value your feedback and we will be forwarding this to the proper department for future improvements of our product. Thank you for sharing your review with us. -Jerome sony_US

  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product nothing but good to say about it so far. Only problem was its compatibility with other Sony products including TV, too many issues switching back and forth in between.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great with my sony 65" 900E

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up was simple and the IR blaster worked great with my DISH receiver. Sound is plenty loud for our family room with adequate base. Price was reasonable at Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This sound bar is provides great listening . It adjusts to what type of event you are watching, from music to movies to sports, etc. It definitely enhances the viewing experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive been wanting this sound bar forever walked into bestbuy one day and seen it on sale and purchased immediately. This is by far the best sound bar ive ever purchased

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sound is good. Mechanical placement bad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound bar is ok, not outstanding. It physically interferes with the remote signal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic sound!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound bar recommended by Best Buy consultant Joseph Ledoux, same brand as TV purchased at the same time. Absolutely delighted by the choice made. Fabulous sound, period.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great sound bar. First one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First sound bar I’ve purchased I was use to the 5.1 surround era. Good change.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Much better than expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted a Bose system but did not want to spend the money. This system has great sound and bass. I find myself using in mostly for listening to music as opposed to watching TV.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good sound nice features.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good bars and works great with the wireless back speakers if but separately.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent soundbar

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This sound bar provides excellent sound and is a perfect addition to our SONY television. It is easy to install and set up which I really appreciate.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great sound bar for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great soundbar. The bass from the sub is great. Very nice looking.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Very disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for a pretty good price after buying a Sony X65930D. Like others I thought buying a Sony soundbar for a Sony TV would make life simple. Wrong! After a week the system would just not work. No explanation since it worked just the previous day with not changes to any settings on either the TV or soundbar. After troubleshooting for an hour (puling out the setup manual, disconnecting everything and reconnecting) then doing a factory reset I got it to work. It worked perfectly for another 3 days and then it stopped working again for no obvious reason. Why? It was working fine just the previous day and now nothing? I did the same troubleshooting steps, but this time nothing I tried worked. I didnt want to return it because when it was working it is a great sounding system plus who wants to pack everything up and drive an hour away to BB on a stormy night? Now I am shopping for a replacement. Bose?

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DDhu, We are glad to hear that you enjoy the sound of your HT-NT5 sound bar.
      Regarding the loss of audio from your TV, we are sorry for your difficulty.
      May we offer a suggestion?
      This loss of audio may be related to HDMI ARC.
      Are you using HDMI ARC to receive audio signal from the TV?
      If so, there may be a few things that you could do to remedy the situation.
      1. If you are using external sources (Blu Ray player, cable provider, etc.) then you may want to plug these sources directly into the HTNT5 sound bar.
      This sound bar has 3 HDMI inputs. Therefore, you should be able to plug all of your sources into the sound bar and simply run one HDMI cable from the sound bar (HDMI OUT) to the TV.
      2. If you still desire to plug your sources into the TV, and then use HDMI ARC to send the audio back to the TV, then you can try the following solution.
      a.While the HTNT5 and TV are powered on, unplug the HDMI cable from the sound bar, and then plug it back in.

      This should cause the TV to resync with the sound bar.

      Please let us know of anything else that we can do to assist you and to ensure that you are satisfied with your Sony TV and sound bar.

      Regards, -Mark sony_US

  • Rated 5 out of 5 stars

    awesome sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm an older guy and have trouble hearing dialogue in modern movies with all the music special effects etc. This with added surround speakers helped immensely. Theatre like

    I would recommend this to a friend