Customer Ratings & Reviews
- Model:
- HTNT5
- SKU:
- 4890100
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers praise the 2.1-Channel Hi-Res Soundbar System for its exceptional sound quality, easy setup, and reasonable price. Many users are impressed with the overall audio performance and find the system simple to install and use. However, some customers have concerns about the bass output, connectivity issues, limited volume, and the peculiarities of the remote control.
This summary was generated by AI based on customer reviews.
Not so good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The price was really affordable but the Sound quality was really bad
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Karu, thank you very much for taking the time to share your concerns with us. Sony takes the voice of our customers very seriously and hearing all feedback - good and bad is important to us. We appreciate your feedback. Regards, ^Ron
Model issue
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.i’ve had this model replaced twice coz the motherboard keeps failing
No, I would not recommend this to a friendNot much better than the tv speakers
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great with Bluetooth underwhelming when playing through tv or Blu-ray
No, I would not recommend this to a friendTerrible doesn't to describe it
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It sounds okay, when it works. I say when it works as it takes forever to turn on, it loose's it's memory and sometimes will do what "IT" wants to do. I would not buy this again....SONY should do something about the CRAP software it is loaded with.
No, I would not recommend this to a friendOk
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Would return if I still had the box subwoofer is hard to connect
No, I would not recommend this to a friendPoor for movies
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bass levels not up to snuff for movies. Set up is tedious
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hello Gizmo, thank you for your message. SONY takes into consideration all good or bad feedback to improve the performance and quality of our products. Oscar.
Disappointing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sound not as good as expected except at high volume.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Buyer1, thank you for sharing this feedback with us. We are glad the HT-NT5 is meeting your sound quality expectations, however only specifically at high volume. Although source content often times carries differing audio levels and quality, we strive to impress all listeners regardless. If you would like to share more information with us, please don’t hesitate to contact us at 800-222-7669 or [email protected]. Regards, ^Ron
Disappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Connected the sound bar but did not experience any significant improvement in sound. I was looking to better hear dialog but this was not the case. Set was not the easiest.
No, I would not recommend this to a friendIt sucks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.DO NOT BUY THIS PRODUCT!! Almost immediately after purchase it broke. I ran out of time to return it so now i am stuck with it. I thought they would come to my home to fix it but no, i have to drive this monster to the store for repair.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hello Randy, we are very sorry that you have experienced a broken unit. Can you please provide more information as to the problem with this sound bar? We will be happy to assist you in contacting our warranty service team. Regards, -Mark
Sound Around?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This system was set up by the Geek Squad. I am not very pleased with its performance. The sub-woofer speaker and the satellite speakers only work when I use my Blu-ray disc player to play a DVD?
No, I would not recommend this to a friend- Pros mentioned:Easy setup, Sound qualityCons mentioned:Bass
Excellent home theater for basic living room
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I gave 4 stars cause this is not the best sound system; but it does satisfy the requirements to the fullest in my home theater setup. I have HTNT5 sound bar and 2 SRS-ZR5 speakers as rear speakers. For the sound bar and subwoofer alone the sound is crisp clear and loud enough for medium size living room. Subwoofer is average and not very loud, but again does give enough home theater effect. Couple of things I learnt as follow For clear voice from rear speakers (2 SRS-ZR5) go to home->settings->surround sound setting; and adjust the level to 10db so that you will hear a relatively loud noise from rear speakers. Also make sure that if you are connecting ps3 or blu-ray player then connect the HDMI cable from ps3 to sound bar and then another HDMI cable goes from sound bar to TV (HDMI-ARC). I got this system 3 days before and so far I did not run into any problem. Setup was quick and easy.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Shri, I'm glad to hear that this unit meet your expectations. Thanks you for choosing Sony! Dave
Netflix
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Poor sound when watching netflix movies. Was told it was because my Sony 70" XRB was to old. Told to buy a blueray player to fix the problem. It did not fix it. Will be returning the player.
No, I would not recommend this to a friendJunk
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not even a year old and done already... I have 3 Samsung bars all under 500 dollars and have lasted years . This thing was 800 dollars and stopped working before 1 year .
No, I would not recommend this to a friendquiet sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds great when you are watching a movie but we tried to listen to music from one of our music channels and it was very "canned". Yes, we changed the setting and nothing.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi dnh4ever, Thank you for sharing this feedback with us. The problem is related to the signal strength on music channels not on the television settings. You can also check the connection on the Soundbar System which connected on your television.-Jay
Don’t Buy too many issues and lagging
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worked fine after a few months it had software issues and updates. Ever since then it’s just been sitting on my TV stand. I will need to call Sony
No, I would not recommend this to a friendWhat's good about it?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Yes, I realize I probably don't know how to use it, but the fact is the technician who install it didn't instruct me in how to use it. The TV sounds just like any TV
No, I would not recommend this to a friendVery poor sound from sub woofer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sub woofer very poor sound quality. Tried every thing on owners manual.
No, I would not recommend this to a friendDon’t buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had nothing but issues with this product. Not connecting. Making odd robot noises during middle of using. Worthless stay away.
No, I would not recommend this to a friendToo large
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this sound bar with a Sony TV; the sound bard stands too tall preventing the remote control from working unless you stand up.
No, I would not recommend this to a friendBest Buy has done it again. I’m not Roberto.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I hope you didn’t didn’t compromise my account. This not my purchase. Second time you have indicated I made this purchase.
No, I would not recommend this to a friend