Customer Ratings & Reviews
- Model:
- HTCT290
- SKU:
- 5755000
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 4.0 out of 5 stars
- Ease of Use
Rating 4.2 out of 5 stars
Customers are saying
Customers recognize the exceptional sound quality and easy setup process of the 2.1-Channel Soundbar System. Many reviewers are impressed with the affordability of the product. While most customers are pleased with the soundbar, some express concerns about the bass level, subwoofer issues, durability, remote control, and volume limitations.
This summary was generated by AI based on customer reviews.
Decent audio
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This sound barbar is a 2.1, Not great on audio but it does job for families want is something simple for sound rather than using the TV
I would recommend this to a friendSounded great died in 9 months
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My system worked great when it did work but the subwoofer totally failed 9 months in and it’s a known issue with Sony. Stay away
No, I would not recommend this to a friendGood soundbar for. The money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We are enjoying the Sony soundbar. It definitely sounds better than our stock TV speakers. They aren't the best and aren't the worst.
I would recommend this to a friendSounds alright but need improvement
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice setup but could use some fixing. The quality of sound is alright but sound is off. Doesn't sound like my old one based on quality.
I would recommend this to a friendOk
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased the sound bar with the TV from Best Buy from recommendation of sales person but it sound kind of hollow when we use it.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Rodney, Thank you for your feedback on your experience with your soundbar. We are sorry for any inconvenience you had experienced. Please be assured we take this very seriously and continuously strive to improve our products. Regards, -Erin
- Cons mentioned:Durability
Worked great for 6 months
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This sound bar worked great for the first six months. Now it won't power on no matter what we try to do.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi DebraB, We are sorry to hear this issue. We suggest performing troubleshooting steps to isolate the issue. Kindly follow this article: https://us.en.kb.sony.com/app/answers/detail/a_id/40549
Best regards,
Vincent
Needs to be better quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The speakers Do not go loud on regular TV. Go real loud on when i play the Fire stick or my cellphone. I ready to bring it back the store.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Bossdiva, We are sorry to hear what happened. In this case, Please allow us to help you and make this a better experience. Please send us an email at socialsupport@am.sony.com including your product information and contact details and let us see how we can improve your experience. Regards, -David
Low expectations
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this sound bar as a open box item, there for had pretty low expectations figured someone returned it for a reason but It was priced low, so decided to take a chance on it, and it couldn't even live up to my low expectations, this thing sounded terrible, reminded me of those old cheap boom boxes that you'd put square D batteries in. Design wise it has a great look to it but that's about it, returned it and bought the Bose Sound touch 300.
No, I would not recommend this to a friendDecent sound & good price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For an entry level soundbar, it does its job. I like the wireless option. I don't like that it doesn't have a number to the sound level it's at
I would recommend this to a friendnot the best sound bar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I wish it was better especially for the price but it does fall short to many sound skips
No, I would not recommend this to a friendOk sound bar for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s ok for the price. I was not too impressed. Returned it and bought an LG 3.1 insted
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi VC01, We regret to hear that it didn't live up to your expectations and had to be returned. Sony takes into consideration all feedback to improve the performance and quality of our products and services. We're always looking to make Sony better. We appreciate your time sharing this feedback. ~Ralph
The bar is minimal for deep sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The look is sleek Though in future I would seek the higher end unit for optimal sound in theatre setting or general music
I would recommend this to a friendSub woofer is subtle at best
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sub woofer while connecting easily is not very pronounced. I have a polk system which wile more expensive is also far superior.
No, I would not recommend this to a friendCompact Sony system
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Compact sound system by Sony. Only drawback are lip syncing not always matching up and echoing if you forget to turn off tv's volume.
I would recommend this to a friend- Cons mentioned:Durability
Sound bar died within 14 months!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The salesman pushed really hard for us to buy a Sony tv. We got an LG. He pushed really hard for a Sony sound bar. Which we bought. The quality is mediocre at best and now the sound bar has died. We maybe used the sound bar once or twice a month for movies. Poor quality. Spend extra get something better.
No, I would not recommend this to a friend Poor sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wrong crossover points, subwoofer has highs coming through it. Sounds terrible. Returned. 1st Sony product I've ever not liked
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Machine,
Our apologies for the inconvenience that this may have caused.This issue is can isolate and resolve by following the guidelines from this link: https://us.en.kb.sony.com/app/answers/detail/a_id/40464
Regards, -Jay
- Cons mentioned:Durability
Doesn't last long
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only lasted 1 year before the speakers started malfunctioning.
No, I would not recommend this to a friend Pretty Good but no cigar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have no complaints with this unit. I just wasn't overly impressed. For the price its a middle of the road product.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Born2ovrcome, Sony takes into consideration all feedback to improve the performance and quality of our products and services. We will make sure this will be forwarded to the right department.
Thank you for your time.
Regards,
Vincent
Subwoofer stop working
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Sony 2.1 Channel work like a charm for awhile. The Wireless Subwoofer stop working.
No, I would not recommend this to a friendok sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the sound was no where sounding likle it was in store, wondering if there was more speakers hooked up to display.
No, I would not recommend this to a friend