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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 3687 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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87%would recommend to a friend

Customers are saying

Customers recognize the exceptional sound quality and easy setup process of the 2.1-Channel Soundbar System. Many reviewers are impressed with the affordability of the product. While most customers are pleased with the soundbar, some express concerns about the bass level, subwoofer issues, durability, remote control, and volume limitations.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 170 Showing 3,381-3,400 of 3,687 reviews
  • Rated 3 out of 5 stars

    OK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it had a descent sound but unfortunately the subwoofer recently stopped working.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Returned the Item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this as a Chrstmas gift for our family and tried it for a week. We returned it for a few reasons. 1) voices were almost always louder than music so it became hard to consistently hear dialogue. 2) I was constantly having to play with the volume. 3) audio did not seem to be “surround” as all audio seemed localized to the sound bar. I typically like Sony products, but this one not so much.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Sony soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony always has a great product but I was a bit disappointed with the subwoofer. The sound was not that good.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good quality... until

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bout this sound bar a little over a year ago and has worked fine until the sub woofer shorted out recently.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Sony - 2.1-Channel Soundbar System

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony - 2.1-Channel Soundbar System this item very good but need large room to use.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Keeping it connected is a nightmare

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really loved the sound bar at first. The surround sound was great for my non-audiophile ears. Unfortunately, as time has went on, the rear speakers and the subwooofer have disconnected over and over. It’s at the point that I am through trying. So much potential ruined by crappy software. Wish I had blown off the promise of Dolby Atoms and went with Sonos.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Got an open box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased an open box. I guess someone didnt like the sound quality as well. Ended up returning it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Speakers work fine, but connection is iffy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Though the speakers work great, touching the connection a tiny bit will disconnect the speakers entirely.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It’s ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This sound bar really lacks in the mid range. I’ll be return this product.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Ok but underwhelming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought it was going to be an easy setup. Even though it is Bluetooth, it will only work with specific models of TV. The sound doesn't sync very well with video when using the HDMI cable connection. The fiberoptic cable may work better, but I have read reviews that it is sometimes worse.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Hatch, we are very sorry for your bad experience here. Please allow us to help you and make this a better experience. You can contact us at [email protected] and include all information such as model/serial no, address and phone number. Thanks! ^Ron sony_US

  • Rated 3 out of 5 stars

    Alright

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound of the speaker was alright but it will turn on my tv automatically which was super annoying

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    poor sound

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the job. Just the sound is poor you can't hear the sub at all.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not much

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It work for small room, if you have a big living room, you should try something else

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Sound Bar

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound bar for a small bedroom. Product would be amazing if the sub produced more bass.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok, but not great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have this hooked up to my Sony 4K TV. It for reasons I can’t figure out will get out of sync with the TV.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first sound bar would not since with the subwoofer had to. Return .The second one works well

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    You get what you pay for

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This sound bar produces decent sound was not as good as I was expecting but for the price it is okay

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Dony

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great. But every tine you turn it on you have to turn on again.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    2 presets.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the sound quality is okay. sometimes not enough bass when you're really wanting bass and that's due to the presets i presume. this only has 2 settings music and movies...i'm sure i'm not the only one who finds that strange as there are multiple genres of music what works for rock won't work great for rap what works for rap wont work for country etc.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Sound pops are annoying

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When it is working without the occasional popping noise it is wonderful. The popping noise is annoying.

    No, I would not recommend this to a friend