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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 3687 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers recognize the exceptional sound quality and easy setup process of the 2.1-Channel Soundbar System. Many reviewers are impressed with the affordability of the product. While most customers are pleased with the soundbar, some express concerns about the bass level, subwoofer issues, durability, remote control, and volume limitations.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 171 Showing 3,401-3,420 of 3,687 reviews
  • Rated 3 out of 5 stars

    it's an ok Soundbar, the sound is good, not great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am disappointed in this Sony soundbar. This is not a quality Sony product for the price.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not bad

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sound however, I keep loosing connectivity to my bass and that is frustrating.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Good sound, lacks features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds good but it's missing a lot that I thought I was getting. I wish it had Aux In. Not everything is Bluetooth these days. Also wish it would shut off after a certain amount of time. Also extremely annoying that the phone Bluetooth will stay connected to it even though the TV input is selected. I kind of wish I did more research but it'll make do.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Pete, we regret that the soundbar failed to meet your expectations but appreciate your feedback nevertheless. Sony takes into consideration all feedback to improve the performance and quality of our products and services. We're always looking to make Sony better. We appreciate your time sharing this feedback. Thanks! ~Erin sony_US

  • Cons mentioned:
    Bass

    Rated 2 out of 5 stars

    sounds ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is definitely better than tv sound but disappointed with the bass

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi xdi7641, We regret to hear that your device's performance failed to meet your needs. Your feedback is highly appreciated, it will be a big help in improving the quality of our products. Thank you for sharing your review. ~Ralph sony_US

  • Rated 3 out of 5 stars

    Average tv bar

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not something extrodinary, keeps disconnecting from google home for reason

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Okay for an extra room like the kitchen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pairs well with Alexa device but the sound quality lacks a bit. It's okay for an extension speaker

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Broken twice under a year

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    How can a brand name sound bar under manufacturing warranty under a year break or blow mother board break? It is going back again for the same reason as sound just stops working on sound bar. After repair the sound bar turns off and the sound bar is on but no sound. What a pain in the neck having to bring to store and pick up and reinstall

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good sound for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds good for a basic speaker bar. Much better than the speakers in the TV for a really good price.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nothing special

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is not much better than the TV. Subwoofer does help though.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 2 out of 5 stars

    It's Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not that bad of a soundbar. Get it if it's on sale...

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi tgidavid, Your feedback is highly appreciated, it will be a big help in improving the quality of our products. Thank you for sharing your review. ~Ralph Sony_US

  • Rated 3 out of 5 stars

    Ok sound bar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This sound bar works ok , doesn't seem to work with all movies don't know why

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Appears like a radio with high volume.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems like a radio with volume. Not what i epected. I would not invest in this product

    No, I would not recommend this to a friend
  • Cons mentioned:
    Subwoofer issue

    Rated 1 out of 5 stars

    Subwoofer stopped working after 6 months.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was fairly pleased with this, especially for the price until the subwoofer stopped working. Now I have the joy of packing it and sending it fedex to NY for it to be repaired. I will be without it for at least a month I'm guessing, not happy.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello, Daniel!

      We regret to hear about this experience, please email us at [email protected] with the following details so we can help you out:

      Name:
      Username:
      Model Number:
      Issue:
      Telephone Number:



      Sincerely,

      Zac
      Sony Social Support Sony_US

  • Rated 3 out of 5 stars

    Large sub, no bass

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall sound is good for price. Bass is nonexistent unless volume cranked up.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    This product is ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works great for watching TV But the bluetooth sucks it constantly cuts out.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Nice sound bar system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice sound bar system for the price. Wish it had more connection options.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Cannot have the so did I really like

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of it is OK but the sound is not quite what I would like to have

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Tootoo, We value your opinion and we would like to apologize if our product did not meet your expectations. Please be assured we take this very seriously and continuously strive to improve our products. -Erin Sony_US

  • Rated 3 out of 5 stars

    lo bass responce

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    better than tvs system but turn up the system if you want to here the bass

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great woofer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its good woofer for great sound but sometime have Bluetooth issue for sync.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Durability

    Rated 1 out of 5 stars

    Bad product

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible product as woofer went dead right after manufacturer’s warranty expired. Did research after the fact and it is a common problem. Always been a fan of Sony but not any more

    No, I would not recommend this to a friend