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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 3687 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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87%would recommend to a friend

Customers are saying

Customers recognize the exceptional sound quality and easy setup process of the 2.1-Channel Soundbar System. Many reviewers are impressed with the affordability of the product. While most customers are pleased with the soundbar, some express concerns about the bass level, subwoofer issues, durability, remote control, and volume limitations.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 173 Showing 3,441-3,460 of 3,687 reviews
  • Rated 3 out of 5 stars

    Not great for the name brand

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase the Sony surround system because if uts name.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good speakers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for using in the corner or fitting under the couch

    I would recommend this to a friend
  • Cons mentioned:
    Bass

    Rated 1 out of 5 stars

    Awful!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awful Soundbar! Subwoofer stopped working after 4 months. Sony did replace with a step of up bar, model HTNT-5. However, it took over a month to replace and I had to pay for a box to send Soundbar back to Sony.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Can't sinc sound bar with tv.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keep trying to sinc sound bar but it is off by about 2 seconds.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Awesome sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the size, this bar and subwooofer is great. Earth shattering

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Pretty nice sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a simple and basic system. It is a great starter.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It's ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is ok, but only frontal, no surround sound effects

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi donna, Sony takes into consideration all feedback to improve the performance and quality of our products and services. We're always looking to make Sony better. We appreciate your time sharing this feedback. ~Ralph sony_US

  • Rated 2 out of 5 stars

    Didn’t last 8 months

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this Soundbar because we have a Sony Tv, in May 2018. It is Feb 2019 and the subwoofer has blown out and doesn not work. I didnt get warranty on it because we depend on Sony so heavily. We thought we wouldn’t need it. Extremely bummed and disappointed.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    SOUNDBAR

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price and conditions of use a perfect fit!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not very Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This sound bar has an issue with syncing up. on some movies or tv shows it works great and sounds pretty good. then the next show it looks line a movie with bad overdubs. they talk and a second later you hear the voice. and it is different with every show.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a great sound bar but it is cheap. If you want something that sounds better than your tv speaker and has bass go for it. I'm fine with it but it's not comparable to high end soundbars. Remote is terrible

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Fair product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought with a great expectation..but not satisfied...sorry

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Sunny, We regret to hear that your device's performance failed to meet your expectation. Sony takes into consideration all feedback to improve the performance and quality of our products and services. We're always looking to make Sony better. We appreciate your time sharing this feedback. ~Ralph sony_US

  • Cons mentioned:
    Subwoofer issue

    Rated 1 out of 5 stars

    Subwoofer dead 2.5 months later

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought open box ... Everything has been fine till yesterday... My subwoofer just dies , crack it open and nothing is blown or anything I'm really confused I'm outside the point of return but I feel I deserve abrep

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok for the money, but not the best sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is ok, but it was inexpensive. Get what you pay for.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Bass
    Tech Insider Network Member

    Rated 3 out of 5 stars

    Clear Audio, but Lukewarm Bass Response

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony HTCT290 is an ideal entry level soundbar when all you want is a step up from the sound quality that your television speakers can deliver. The audio from the soundbar is balanced with respect to the mids and trebles and has excellent audio quality. The subwoofer is substantial in size, measuring 6.8” wide x 13.5" high x 14.4” deep and weighing nearly 14lbs, leading you to believe that the bass will be deep and powerful. However, the bass output belies its heft. The lows delivered by the subwoofer is rather weak. Even when turned up to its maximum setting, the bass just barely makes its presence known. It does not thump, it does not rumble, it does not rattle the windows and walls, and if I can give personality to it, I would describe the bass response as timid and restrained. Mids and trebles continue to dominate the sound spectrum as the volume is turned up, and the bass plays a minor supporting role. This is great for hearing the clarity in voices on your television shows or movies where dialogue is the predominant audio, but will leave much to be desired when trying to enjoy the explosive, rumbling action sequences in an action movie where the overall immersive cinematic experience demands strong bass response. The remote control has different pre-set audio sound effects for playing music or movies, but even after selecting the movie sound effect, the soundbar and subwoofer combination with Sony's touted 'S-Force Pro Surround Sound' fails to replicate a true surround sound experience. I'm a Sony loyalist and have purchased a ton of Sony products from headphones, to televisions, to cameras, and even one of their other soundbar offerings and can highly recommend all of them. However, for the Sony HTCT290 soundbar, I find myself a bit on the fence. So here are my recommendations. If your current built-in speakers on your television sounds tinny and annoying, then purchasing this soundbar will be a huge improvement. It is a decent soundbar for listening to crisp, clear audio with a good balance of mids and trebles. On the other hand, for someone like myself who believes that a movie comes to life when you have the complete audio sound spectrum experience from the highs to the mids and down to the lows, then this soundbar will disappoint, and the cinematic experience cannot be expected from the HTCT290 at this price point. So to be fair, from a price-to-performance measurement, the audio from this soundbar is a good value. In the end, I would still recommend it as a decent entry level soundbar.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not as good as I thought

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s sony but it’s over priced for what you get out of it. I barely heard the subwoofer on movie and when I did it was really low. I only had it for around a month and a half before I had to buy something better. Not a fan. Definitely not worth the money

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    THIS THING OK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I WOULD BUY THE UPGRADED VERSION NOT THE ENTRY LEVEL RIG

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great sound for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First soundbar ever purchased and happy with it so far.

    I would recommend this to a friend
  • Cons mentioned:
    Bass

    Rated 1 out of 5 stars

    Never buy CT290

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the worst sound bar I have ever bought. Sub woofer sound varies for different songs. Never heard a full bass since I bought it. Instead, just buy some 20$ speaker. That would be much better than this.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, Siddu, We are sorry to hear this. A subwoofer is for reproducing bass sound. If the input sources contain very little bass sound components (i.e., a TV broadcast), the sound from the subwoofer may be difficult to hear. The surround effect may be subtle, depending on the program or disc (source). We appreciate your input and we will forward your information to the proper department. Thank you for your feedback. -Vincent sony_US

  • Rated 2 out of 5 stars

    Speakers in my Sony TV Have Better Sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get better sound from my TV speakers than the sound bar. Plus when I have the sound bar on the sound coming from the speaker doesn't match the movement of the mouth on the TV screen. No benefit what-so-ever would have been better off saving my money.

    No, I would not recommend this to a friend