Customer Ratings & Reviews
- Model:
- HTCT290
- SKU:
- 5755000
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 4.0 out of 5 stars
- Ease of Use
Rating 4.2 out of 5 stars
Customers are saying
Customers recognize the exceptional sound quality and easy setup process of the 2.1-Channel Soundbar System. Many reviewers are impressed with the affordability of the product. While most customers are pleased with the soundbar, some express concerns about the bass level, subwoofer issues, durability, remote control, and volume limitations.
This summary was generated by AI based on customer reviews.
Sound isn’t good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this along with another brand and the other brand out played this sound bar. We will be returning it to the store. The sound quality is very poor. We prefer the off brand much better.
No, I would not recommend this to a friendProducts
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My identity was stolen. Someone in Dallas ran up couple thousand dollars. No one checked his ID. He was from Mexico. Have tried to close this account many times.
No, I would not recommend this to a friendpoor performance subwoofer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you want the look and to match with other Sony items, this is your Sony delight; but if your looking to enjoy the sound and bass entertainment with music and movies, don’t purchase.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Berna, We regret to hear that this unit failed to meet your standard. Let's isolate this issue by following the troubleshooting steps from this link: https://www.sony.com/electronics/support/articles/00175201
Regards, -Jay
soundbar problems
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.had soundbar for 13 months now there is something wrong with the sound. bought on black friday last year.money down the drain it worked fine at the beginning
No, I would not recommend this to a friendSound quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sound Quality with this sound bar is not worth your money. Very poor in sound quality and very weak bass from subwoofer
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hello Jason, thank you for providing your feedback. We sincerely value customers feedback such as this, as it helps us gauge consumer's interest in our products. You may also consider visiting the link below for some troubleshooting guidelines:
https://docs.sony.com/release//Manual_4688252121.pdf see page 23.
Best regards, _Bob
Sound Bar turns TV on constantly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It appears that the brand new Sony Sound Bar is INCOMPATIBLE with our Samsung TV unfortunately there is no warning of this on the Best Buy website
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Frank,
We do apologize for the inconvenience. In this case, you may refer to this link on how to fix your issue.
https://www.sony.com/electronics/support/articles/00014997
Regards,
David
Do not buy
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This stopped working less than a year I bought it. After googling it there is a known issue but no recall. Best buy would not help.
No, I would not recommend this to a friendDamaged driver after a few months.
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You cannot get these things repaired. Didn't sound that great anyway. The JBL we replaced it with is much better.
No, I would not recommend this to a friendDoes Not Have good Sound Quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We returned as the soundbar did not have good sound quality. The sound wasn't sharp even after following all installation recommendations.
No, I would not recommend this to a friendNot so great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I did not at all base didn’t work hardly at all and would only go on when it wanted to that’s just how it worked nothing was wrong with it.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi christi0682, please reach us at [email protected] with your concern so we can further assist you. Please also include your contact and product information. We will do our best to help. Regards, ^Ron
Poor quality
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i only used this 6 times within a year. Subwoofer stopped working. No power. Definitely not worth the money
No, I would not recommend this to a friend- Pros mentioned:Sound quality
Solid Sound
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This sound bar works better than I though it would out of the box. The fact that it supports the Audio Return Channel (ACR) HDMI is a nice touch as I only need 1 cable to connect the sound bar to everything that is attached to my TV. Plus it still has the optical digital audio in as well as USB for available inputs. The Sound is very clean and full, I have heard some sound bars that tend to be a little tinny and lacking in the mid range but this one seems to cover all of the bases and at most volumes is very clean and clear. There is a clear dialog setting that is supposed to help you hear voice in those movies that have lower voice levels but when turned on I don't notice much of a difference. The only real downside I can see is if you have a smaller TV this sound bar is likely going to be longer than your TV and if you have an entertainment stand that fits the TV the sound bar will be oversized in that case. Otherwise this is a great choice if your looking for decent sound to replace the bad TV speakers your TV might have.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ViperElectric,
We're really glad to hear that you're having a good time with this soundbar! Thank you for choosing Sony! >Joffrey
Worked for only a few days
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Set up first night with TV worked fine. Then after a few days, less than 5 days, it stopped working with the TV. Took it back
No, I would not recommend this to a friendSub issues
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sub power supply failed after not much use. Didn't get 2 years out of the product. Paid more for Sony.
No, I would not recommend this to a friendGarbage
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The subwoofer died in under 6 months...Sony replaced in about 2 months...I would go with a Samsung...
No, I would not recommend this to a friendDoes not seem to work very well.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is very poor. Can barely hear it. Very disappointed that I paid good money and product does not work as well as it did at the store.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi gary, we are saddened to hear that the product failed your expectation. Sony takes into consideration all feedback to improve the performance and quality of our products and services. We're always looking to make Sony better. We appreciate your time sharing this feedback. Thanks! ~Erin
Did not last a year!
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased December 18,2018.No power to subwoofer.Looks like SONY is aware of the issue. Stay away from this one!
No, I would not recommend this to a friendTerrible sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sound was horrible!! The sub put out basically no sound. The sound bar itself sounded cheap. Don't waste ur time
No, I would not recommend this to a friendGreat product for the price
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s an excellent product for the price. When I am watching a movie, feels like I’m in a theater.
I would recommend this to a friendHad to return it
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had to return it ‘!! I don’t like the sounds it’s better options probably chipper!!!!!!!
No, I would not recommend this to a friend