Customer Ratings & Reviews
- Model:
- HTCT290
- SKU:
- 5755000
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 4.0 out of 5 stars
- Ease of Use
Rating 4.2 out of 5 stars
Customers are saying
Customers recognize the exceptional sound quality and easy setup process of the 2.1-Channel Soundbar System. Many reviewers are impressed with the affordability of the product. While most customers are pleased with the soundbar, some express concerns about the bass level, subwoofer issues, durability, remote control, and volume limitations.
This summary was generated by AI based on customer reviews.
*Warning w/ Sony TVs* Random audio lag
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with this at first but have had repeated issues with 0.5 to 1 second audio lag appearing after about an hour of use. Temporary fix is to turn off an on again but comes back quickly. Have tried various high quality HDMI cables and even resorted to optical. Tried multiple setting on TV and Sound bar - nothing fixes it. No fixes on the forums. Seems to be certain sony TVs + this sound bar that has the issue.
No, I would not recommend this to a friend- Cons mentioned:Subwoofer issue
Don’t waste your money
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.One year and 3 months after purchasing it, the Sub will no longer power on!
No, I would not recommend this to a friend Subwoofer stopped working
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My soundbar was working perfectly however after 1 month the subwoofer stopped working. I did all the recommended troubleshooting and nothing. The subwoofer doesn’t even turn on (no light when you plug in and tried many different outlets too). Very disappointed. What should I do next? Take to bestbuy or call the manufacturer?? How do I get it fixed or replaced?
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hello Shocky,
We regret to know that you are having issues with this unit, please check the link below and follow the steps provided to isolate the fix the issue:
https://www.sony.com/electronics/support/home-theater-sound-bars-home-theater-systems/ht-ct290/articles/00025423
If the issue persists, please send us an email at [email protected] so we can further assist you.
Regards,
Zac
Sony Social Support
Super dissapointing
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got this sound bar recommended by two different sales associates. Giant subwoofer that let's you down hard. Took it back same day and got the $150 Visio which I passed on first because it does not have an HDMI (arc) connection. I had to turn the base down on the Visio and it's smaller, cheaper, and has better audio quality by a long shot in my opinion
No, I would not recommend this to a friendNot much mid-range or deep sound
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I received this unit as a Christmas present and was unfortunately disappointed. There is not much difference from the TV speakers. There is some bass at higher volume levels but still not a lot of midrange at all. I will be returning this unit for a different one.
No, I would not recommend this to a friendGreat...if you only need it to last for 14 months
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this at the beginning of last year. Had no problems until the subwoofer died shortly out of warranty and now I have to go buy a Vizio or other brand. Poor customer service from Sony...last product from them I'll ever buy!
No, I would not recommend this to a friendDO NOT BUY!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Subwoofer fails after minimal use. Sony is no help in troubleshooting problem. Multiple entrees on Sony website attest to a widespread problem with subwoofer failure on the HT-CT290 soundbar.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi medoe, we appreciate for your feedback and we would like to hear more from you. Please reach us at [email protected] with your concern so we can further assist you. Please also include your contact and product information. Thanks! ^Ron
