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Customer reviews

Rating 4.8 out of 5 stars with 64697 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers find value in the DualShock 4 Wireless Controller's overall performance, appealing design, and wireless connectivity. Many appreciate the variety of colors available and find the controller easy to use. However, some customers have expressed concerns about the price, stick drift, and button quality. Additionally, some customers have noted the lack of an included charging wire.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1194 Showing 23,861-23,880 of 64,696 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Cool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loved the look & color of the controller

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The original PS4 controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not much to say. This is the original PS4 controller

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great controller!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DualShock controller takes gaming to the next level.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it on Black Friday for a great price. Nice color

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    On point control

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great accuracy, nice contour for no hand fatigue, on point!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Crappy controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not going to give Best buy a bad rating because Sony controllers suck! We purchased this controller for my son and within 3 months it had "stick drift". We come back to the store return it for another and what do you think happens again....same thing. I do some research and find out that not only Sony but Xbox and Nintendo all use the same supplier for the thumb sticks and everyone knows how bad they all are. I'm tired of new controllers just wish one of the big three could use some better parts so the controllers don't break as easily as they are.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Smooth and responsive!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels great in my hands. Very fluid and responsive!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Works as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yep it's a second PS4 controller that charges and works as expected.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller was an awesome price and works great!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it on sale, an works well as any other remote

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fun and exciting controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great addition to our existing controllers

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Great control

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for my brother and he loves it. Great camouflage color.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tight

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After playing the last couple years using my 2 controllers with ripped thumbstick rubber and loose thumbsticks this new controller is a breath of fresh air. Tight thumbsticks, full rubber, quick clicking triggers and bumpers. Perfect for sitting my lazy butt in the couch and playing the day away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controler

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Nice to have 2 controlers with 2 different colors.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great if you need a controller for a PS3

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller, love the color choices. Easy to hook up.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great quality controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best controller ever! I love it. Works great every time!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works flawlessly. Great for mmo games. I love this thing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works`

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well for us, really wouldnt expect anything less from Sony

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the way it's white. Playstation now makes better controllers

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Nice replacement controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works better than old dualshock 4 models and doesn't suffer from the sprint glitch, so far, while playing FPS or games that require the L3 to be pressed to run

    I would recommend this to a friend