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Customer reviews

Rating 4.8 out of 5 stars with 64697 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers find value in the DualShock 4 Wireless Controller's overall performance, appealing design, and wireless connectivity. Many appreciate the variety of colors available and find the controller easy to use. However, some customers have expressed concerns about the price, stick drift, and button quality. Additionally, some customers have noted the lack of an included charging wire.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1320 Showing 26,381-26,400 of 64,696 reviews
  • Rated 5 out of 5 stars

    Grandma wants to play

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m just a grandma who’s trying to remain close to my grandson far away. I can’t say much about it because I’m still learning.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Dump the cord

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to not have a usb cord running across the room. Charge it when you're not using it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Premium Quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My previous controller started to drift, so much so it got so bad and decided to buy a new one.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the way it fits in my hand and new indicator light is a nice feature. Battery life is about my only complaint last about 2 days.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Original ps4 controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased as a replacement to a worn out original ps4 controller. This product works as it is intended with no issues. Charge seems to last forever. Glad to have a new one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good controller for video games wish i got it on another color tho white is dirty

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    nice!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very nice controller! It is a metallic pink on the front and it has a lighter pink at the bottom and back. Very durable.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Durable and stable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The more I have, the bigger the madness that happens in the house. It’s fun to play 6 player Fifa, best experience at the house

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    It's a game controller...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It just needed to work and that's it. I don't know why it's more expensive than the standard black...it's the same thing just different colored!!

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 4 out of 5 stars

    Nice Color

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really liked the assorted colors of the controllers. Lots of colors to choose from. Fully functional with the PS4.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 4 out of 5 stars

    Basic Black

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My fiancé got me the Destiny Edition of the ps4 which came with the white control. I really wish they sold white controllers.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 2 out of 5 stars

    My money ‘drifted’ away

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Okay, this is not Best Buy’s fault, lemme make that clear. The whole purpose of me buying this was because I honestly did not take care of my last two controls and they both started drifting. Since the ps5 has different controls I decided to finally buy me another ps4 control since idk if they will always sell them. At first it worked 100% and I was excited no drifting. However, a week and a half after buying, the right joystick is drifting. I have taken 100% great care of this controller this time and it didn’t last long before drifting. To be honest, I could have taken it back for a refund or repair would have even been ok but I got lazy and I think too much time has passed now. Either way, I’m very dissatisfied with how this occurring problem happened so quick. What is going on sony? I’ve always been a Sony fan but these drifting joysticks need to stop.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Ps4 over ps5

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cant go wrong with a ps4 controller on pc feels right and its not to big like the ps5 controller

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and would buy another in a heart beat.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this controller and for a good price. The perfect combination.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent choice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My neighbor son wanted another controller so we got him the best gaming controller. The next day, he was complaining about the performance. We decided to return that one and purchase this one. Moral of the story, stick to the original

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    nice color

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this remote at great price for our kids PS4 system they got got Christmas. they loved the color and they have had no problems using it. Set up easily with our system.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 4 out of 5 stars

    Great Buy

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dont last as long as they should but great love the color.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just like original

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's always good to have a 2nd controller for those times you want to play a two-player game. The controller is identical to the controller that comes with the PS4. When I plug both controllers in to charge it seems like it reaches a full charge slightly quicker than the original controller than came with the PS4.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New controllers rock!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new dual shock controllers are great. I'm still a bit wierded out by not having a start or pause button, but you get used to that pretty quickly. The touchpad feature is really good and the controller doesn't rattle of feel like it's going to fall apart when it vibrates like the older controllers did.

    I would recommend this to a friend