Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.8 out of 5 stars with 64697 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers find value in the DualShock 4 Wireless Controller's overall performance, appealing design, and wireless connectivity. Many appreciate the variety of colors available and find the controller easy to use. However, some customers have expressed concerns about the price, stick drift, and button quality. Additionally, some customers have noted the lack of an included charging wire.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1335 Showing 26,681-26,700 of 64,696 reviews
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Great controller!!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to get another controller. I can't believe these controllers are still expensive.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Awesome

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice controller. Great quality. I bought this for my son.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    It works

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works how it should. Hopefully it will last longer than the other ones.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 4 out of 5 stars

    One of my favorite colors

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I actually like this color despite it being close to black it has that dark midnight look I like I recommend highly

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The white was a little distracting

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony makes a great product and I'll never try an off brand controller - let's face it, you get what you pay for. But as far as the white - 1. it's distracting when I catch it in my peripheral vision. 2. It shows dirt. I'm sure I'm not the only one who likes to munch on chips or doritos when I'm playing video games, well this controller gets dirty fast. I would 100% recommend getting a true Sony controller, just not white.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Solid

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Robust and rugged controller, worth the slightly steep price compared to cheap knockoffs

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Color

    Rated 5 out of 5 stars

    Great color

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our original PS4 controllers were needing to be charged more frequently. We bought these and their charge lasts so much longer and we really love the color.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent controller!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First off just want to say this controller looks fabolous, the red in it makes it look even more badass, & the feel of the controller is great, overall nice controller & must buy.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Amazing

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been wanting a gold PS4 controller so I decided to go with this particular one. It's more of a matte gold than shiney. Works great and looks amazing with my collection!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Comfortable, long lasting quality!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When it comes to Sony products you know you're getting quality. This control is the bees knees especially because Best Buy price matches! Best Buy will always get my business when they have my best interest in mind. Thank you Best Buy for your generous price matching policies :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great wireless controlller

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dual shock 4 wireless controller is one of our best purchases this year. It cost a little bit more than it should but i found it to be more comfortable to hold for a long period of gaming giving you more accurate performance in the game. I will never buy generic controller ever again.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 4 out of 5 stars

    Good colors

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my nephews for Christmas. I loved the different color choices so they could each get there own color.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Feels good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller has two distinct differences i noticed and enjoyed. 1) the analog sticks have different grips and feel better than the original controllers. 2) the top of the touch pad is sort of see through which allows the light from the back of the controller to shine through.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    quality controller

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    playstation has always had my favorite controller just love the way it fits in your hands and this one is no exception the silver is really appealing as well!

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfect and love the color!! Went in looking for something that wasn’t too girly and wasn’t too boyish and I think this color is a perfect unisex color

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 4 out of 5 stars

    Typical Ps4 controller

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice color, just your regular ps4 controllers. Get that geek squad protection plan to save yourself money.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Works as expected

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the newest PS4 controller. It works as expected. It also has a new tracking light on it for the use with the ps camera.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 4 out of 5 stars

    Good but doesn't last long

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    L like the color scheme but this navy blue controller has crapped out on me twice

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great little controller

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly and is needed for multiplayer. Just not a huge fan of the touchpad during video playback

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Exactly what I needed

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a PS4 for my husband for Christmas but needed a controller for myself since his gift only came with one. This works perfectly and I like the silver color, too.

    I would recommend this to a friend