Easter 24-Hour Flash SaleEnds today. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.8 out of 5 stars with 64699 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers find value in the DualShock 4 Wireless Controller's overall performance, appealing design, and wireless connectivity. Many appreciate the variety of colors available and find the controller easy to use. However, some customers have expressed concerns about the price, stick drift, and button quality. Additionally, some customers have noted the lack of an included charging wire.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1354 Showing 27,061-27,080 of 64,698 reviews
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    The colors are awesome

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked it up on sale on Black Friday, it was worth the wait . The colors are awesome and it looks pretty cool against the black console

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very pleased

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a present for my daughter's boyfriend. He was thrilled. My daughter said that there were a lot of up grades that his old one didn't have. It made me feel great that I was able to please such a great guy.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 4 out of 5 stars

    Camo Controller

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this controller. The color is unique and it is great when I play my Modern Warfare.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quite Surprised! (Good thing)

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered the package on 8/29/19 and it was on sale PLUS it was an open box package. I didn’t know what much to expect. It was my first time ordering from Best Buy as well as something that wasn’t 100% in perfect condition. I was VERY impressed at how fast my product came. It was delivered 8/31/19 and such a great price! Really glad I bought it and will definitely buy more open box purchases. The only thing is that it didn’t come in original packaging but came in a package that protected my product as well as kept my item discreet.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    controller

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what it says. The special colors cost a little more but the battery life seems to be a tad better.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It’s a good control

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the way the control feel but I wish the quality of the control was better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps4 all day

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't duel shock controllers are easily the best made. I'll never get any other brands

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Awesome Purchase

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color! Works like the others, which I've never had issues with. Just wanted this color. So happy to have it!

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Wonderful controller

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the sleak design and how easy it was to connect to my PS4!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Okay!

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well but sometimes the sponsors can be a bit off

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 4 out of 5 stars

    smooth

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very smooth finish and love the color, would definitely buy again

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Was a bit of pain to connect

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried connecting it like an Xbox One controller and it didn't connect as quickly, but I like the design and it's not as bulky.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Beautiful controller

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had one similar to this for the playstation 2. I’m happy to see the design back. I love how it looks and functions as good as any other controller.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love love! Great color, durable. Soft and sleek. Works great so far, it fell once but still works perfectly fine!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Works great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My launch controller wasn't working properly after three years. Haven't had any issues with this one.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    good quality, like the different colors

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    these dualshock remotes are so spendy, but a necessary addition for a family of 4 since the PS4 only comes with 1 in the box.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good, but stiff

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I play alot of competitive online games so i needed a new controller because my old ones sticks started getting wonky. I love the new controller, solved the wonkiness, HOWEVER! The buttons are pretty stiff as well as the sticks and depending on the game they get a little stuck too much if you are trying to be precise and fast, most notably accidental melees in call of duty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Now I can use my hands to control the game. In the past I was I had the understanding that I was using my mind to control the game. That was wrong.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These controllers are great until they refuse to take a charge anymore. Otherwise they work perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Great gift

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this controller for my cousin for his birthday and he loves the color! Controller plays like all other but the color was the real winner!

    I would recommend this to a friend