Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.8 out of 5 stars with 64699 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers find value in the DualShock 4 Wireless Controller's overall performance, appealing design, and wireless connectivity. Many appreciate the variety of colors available and find the controller easy to use. However, some customers have expressed concerns about the price, stick drift, and button quality. Additionally, some customers have noted the lack of an included charging wire.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1359 Showing 27,161-27,180 of 64,698 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Close to perfection

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels great and plays great. Sony has slowly perfected the controller over the years.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Jarret

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller works great and it was delivered on time

    I would recommend this to a friend
  • Pros mentioned:
    Color, Design

    Rated 5 out of 5 stars

    So cool

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my son for Christmas and he loves it. Its favorite thing is it was red his favorite color & camouflage

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Great color

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The color on this one is very attractive. As is always the case with DualShock 4 controllers, they are great products.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 4 out of 5 stars

    Great Color

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2.0 revision of the DS4 is great, and the color really pops out. The LED bar in the front is kinda annoying.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get protection plan.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller works just as any other Sony ps4 controller does. Unfortunately there r no knock off controllers available so just buy this color if you like the color. Simple. Also get the protection plan bc some ppl have had quality control issues with all these controllers

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    Expensive, but quality

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My reasoning for three stars is more about the fact that Playstation has a monopoly on the controller market for their systems. Every controller I've bought that isn't made by Sony really kind of stops working after awhile, but the prices for a simple controller that you need to use their $400+ system are borderline outrageous. But hey, what are you gonna do right? Gotta use a controller to play a game.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Color is beautiful

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This color is so beautiful I love it. I’m glad that they pretty controllers now. The controller works well as always with ps4 controllers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best playstation controller ever

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hands down, this is the best playstation controller ever. Comfortable triggers, better placed analogs, better responsiveness. Only gripe is the battery but that's easily overlooked due to being able to use any micro USB charging wire. Best part, I can use any headset with them!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Works good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the controller it came packaged correctly and it works very well. Would recommend to anyone

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great Controller

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased Ps4 controller on sale at 25 bucks at that price I bought several. Controller works as described with no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Crontrller on point for this gamer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the unique eye catching color, Titanium Blue. Works as described. No issues. I recommend the controller for other PS4 gamers.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 4 out of 5 stars

    controller - what more can u say.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A replacement controller for a 6 year old one. Choice red to mix it up from standard black.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great stocking stuffer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller is good, however, the battery life still is not that great, I find myself charging it quite often

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works as expected.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately one of the controllers that came with my PS4 started misbehaving. Characters would move forward when pressing L2. It was very annoying. The controller I received from Best Buy works as expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Grab it quick

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to get one to keep in closet since the system is headed out of support. Better to get it cost now before there's a markup when they get rare.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love best buy

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service love them very nice people .. thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps4 controller

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoyed this item very much , was in need of a new one , and customer service was great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    works good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works like the original controller. Only problem for the money is they didn't include a charger, you have to buy separate.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    PS5 controller

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice feel but has a forward drift already at less than one day of usage.

    I would recommend this to a friend