Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.8 out of 5 stars with 64699 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers find value in the DualShock 4 Wireless Controller's overall performance, appealing design, and wireless connectivity. Many appreciate the variety of colors available and find the controller easy to use. However, some customers have expressed concerns about the price, stick drift, and button quality. Additionally, some customers have noted the lack of an included charging wire.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1360 Showing 27,181-27,200 of 64,698 reviews
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Awesome controller!

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony Dualshock 4 is one of the best controllers on the market today. Very pleased with the crystal color as well.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as it should product is as described Original lasted for years

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 4 out of 5 stars

    Controller

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great lasted a few months but sadly started to have stick drift

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great store

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy has been for decades and still is my go to store for major appliances, televisions, gaming consoles, games, computers/laptops and tablets as well as other items.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 4 out of 5 stars

    PS4 controller

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    loved the ice white color it has. better than regular colors.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 3 out of 5 stars

    Not like a PS3 controller

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great controller but after a while of use, it starts having issues with the triggers and the analog sticks. I would recommend getting the geek squad warranty. My left analog stick had issues after usage. The game's characters would drift towards the left when I wasn't even using the left analog stick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since we were unable to get the ps5, due too many bots, I’ll blame it on that lol and system failure. I told my son, I got you a white ps4 remote, because I couldn’t get your ps5. Oh we had a laugh!

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    One of the best PS4 controllers! Got it on sale.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best controllers available. it looks so amazing, I love how you can see the motors spin whenever the rumble feature goes off on the controller.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Very good product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is getting very good use and enhancing the gaming experience.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    BUY IT.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best remote of all time. Best remote of all time. Best remote of all time.

    I would recommend this to a friend
  • Cons mentioned:
    Included accessories

    Rated 4 out of 5 stars

    Wish it came with a charging cord

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didnt realize that it didnt come with a charger. I wouldve bought an open box had i known

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Easy to connect and easy to use

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought on Black Friday, our old controller was in need of replacement, it was perfect for my son

    I would recommend this to a friend
  • Pros mentioned:
    Color, Design

    Rated 5 out of 5 stars

    Nice Controller

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great design. Awesome color if you like color red or just want to have something different. Quality is like all other controllers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice controler with a better look...

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The build quality is quite nice, with comfy plastics that were suitable for long gaming sessions that still managed to stand up to plenty of abuse. Nothing feels like it's going to fall out, and everything functions just as intended.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Super

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Liked the color and went for it to add a additional joystick to my Ps4...works great

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 3 out of 5 stars

    Love Hate relationship with it.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love this controller its comfort beats every controller I have tried. However the quality is not great. I consider myself to be a normal gamer and I take care of my stuff. However I gone through 2 of these controllers already.. The first one the left analog stick broke, the second the r1 button. Great controller marred by quality defects. (Maybe I'm just unlucky so take that in consideration as well)

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    The Best

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of my controllers wasn’t working well so I decided to buy this one, I loved, and If I could I would buy another one with the same color.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Good product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does what it is suppose to do and i think the color is cool.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PlayStation conttol

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love to buy in Best Buy the workers always know all the answers to my question

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Just like every other Sony PS4 product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replacement for my controller that had the R2 issue. Feels and performs just like other ps4 controllers except it is white

    I would recommend this to a friend