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Customer Ratings & Reviews

Your price for this item is $64.99

Customer reviews

Rating 4.8 out of 5 stars with 65410 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers are impressed with the DualShock 4 Wireless Controller's color options, build quality, and ease of use. Many appreciate its comfortable design and reliable wireless functionality, along with the improved battery life. Positive feedback also highlights the controller's feel and grip. While some users have reported stick drift, the overall experience is largely positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1366 Showing 27,301-27,320 of 65,409 reviews
  • Pros mentioned:
    Overall performance

    Rated 2 out of 5 stars

    Good if not for Quality Control issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a Star Wars themed controller that came with my PS4, and it still works the best out of my 3 by far. My second controller was the anniversary edition, which still works fine. However, my third controller (my first Jet Black controller) has been the one that has given me the most grief. Upon my initial purchase, the plastic body on the controller was shifting up and down, so I exchanged it. The second one had a similar problem (one which progressively got worse), and it also had a sticky R1 button; so I exchanged it again. This third controller was a much newer model, one that had released in tandem with the PS4 Pro (still a Dualshock 4, just with some material differences). Once again, it featured some sticky buttons, but this time the left joystick was also getting stuck on occasion. Finally, I exchanged it once more and, thankfully, have not had any more of these problems. Overall, these controllers are usually fantastic. They're generally sturdy, comfortable, and responsive, as well as pretty. Unfortunately, it seems that Sony's QC department isn't up to its task.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its clean and stable works very well id suggest buying this

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a very good addition to my PlayStation 4. I love the feel of the controller and the color of it is awesome !

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    PS5 controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice feel but has a forward drift already at less than one day of usage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't enjoy switching from the Xbox 360 controller to the PS4 controller at first but as I spent the last couple of years with it, I actually prefer it now. Only issue is they have about a six hour play time before needing a recharge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since we were unable to get the ps5, due too many bots, I’ll blame it on that lol and system failure. I told my son, I got you a white ps4 remote, because I couldn’t get your ps5. Oh we had a laugh!

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Great addition

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My boyfriend had to have 2 controllers for his new PlayStation. Not only does he like the color but the controller is perfect for his gaming needs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good controller, compatible with Apple TV. It could use some better instructions

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Bought for self.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved the color, so I needed to add this one to our collection of course. Oh and ps4 controllers are very durable compared to xbx1

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first controller I bought was DOA so I took it back and the return was processed without the box or anything no questions asked. Super happy with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Was a bit of pain to connect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried connecting it like an Xbox One controller and it didn't connect as quickly, but I like the design and it's not as bulky.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Good looking controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing controller! Works just the same as a regular controller but looks amazing while playing! The gold color really stands out and I would recommend it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect replacement/extra controller.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is a perfect replacement in the event that your controller may have been damaged by some sort of traumatic expierence of it growing wings and flying across the room, or it may just be the perfect fit for you when you have company over and don't have enough controllers.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Replacement PS4 Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller looks great and functions as expected. It synched up after rebooting my PS4 and works like a champ!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Shipping

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came faster than I expected & the controller was a good price

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    good quality, like the different colors

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    these dualshock remotes are so spendy, but a necessary addition for a family of 4 since the PS4 only comes with 1 in the box.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    a

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    over priced but still good for my ps4 that i no longer have

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well. Battery lasts a long time. Very durable.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Awesome controller!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony Dualshock 4 is one of the best controllers on the market today. Very pleased with the crystal color as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works as expected.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately one of the controllers that came with my PS4 started misbehaving. Characters would move forward when pressing L2. It was very annoying. The controller I received from Best Buy works as expected.

    I would recommend this to a friend