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Customer reviews

Rating 4.8 out of 5 stars with 64699 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers find value in the DualShock 4 Wireless Controller's overall performance, appealing design, and wireless connectivity. Many appreciate the variety of colors available and find the controller easy to use. However, some customers have expressed concerns about the price, stick drift, and button quality. Additionally, some customers have noted the lack of an included charging wire.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1367 Showing 27,321-27,340 of 64,698 reviews
  • Rated 3 out of 5 stars

    It was ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was ok It was ok It was ok It was ok It was ok It was ok It was ok It was ok It was ok It was ok It was ok It was ok It was ok It was ok It was ok It was ok It was ok It was ok It was ok It was ok It was ok It was ok It was ok It was ok It was ok It was ok It was ok It was ok It was ok It was ok It was ok It was ok It was ok It was ok It was ok It was ok It was ok It was ok It was ok It was ok

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needed Extra Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a PS4 from my son for my birthday. It only came with one controller and I needed an extra controller so my husband could play PS4 games with me. I always try to buy original products for my electronic devices and was glad to see my local Best Buy had them in stock.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Great color

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great color. Amazingly comfortable. Overall, same old DS4 with terrible battery life, but upgraded grips and lightbar. (same version comes with Pro/Slims)

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    DualShock 4

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good controller. My son likes it very much and uses it a lot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must pick one up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must when purchasing PS4. Great that they offer a few colors and the build quality is great. Never miss a beat with the built in shock vibes to give awesome gaming experience.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Awesome Color

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not much to say, it performs just like any other playstation controller. The color stands out and looks good sitting my shelf when I'm not using it.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 4 out of 5 stars

    Feels great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a great controller However, stick drift will always come back .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Gift

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my brother-in-law. Fantastic first party controller that happened to be on sale and in his fav color. He said it’s so much more responsive then his older controllers, that he’s had since the ps4 launch

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    PS4 controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My original one lasted for years. Hopefully this will last as long.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Authentic SONY Product-Tested and Confirmed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this purchase! I bought 2 and they are indeed authentic brand new SONY products that work perfectly. We just wish the camouflage units were still available.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Rip off

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good controller but with the ps5 being out these should be cheaper.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Nice color, straightforward to set up

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well. Love the color. Always nice to get a spare in case of playing with friends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it and best buy is the Best store in the world.. always shop here….beatable prices and no problem

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    About what I expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty solid - a little over priced for my liking....look for open box if possible

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 4 out of 5 stars

    Would recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the color and it got to me fast and it looked well handled

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Control

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, works well , would recommend this product to others.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Playstation controller

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the controller the vibration shock is awsome especially when ur playing games that have anything to do with airflight.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    10/10

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller bought it for my girlfriend she love the color looks just like the photos no complaints here!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we bought this for our son to have another one so he could play with friends. work great.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this much better than the controller that came with my PS4. And I love the blue color!

    I would recommend this to a friend