Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 64697 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers find value in the DualShock 4 Wireless Controller's overall performance, appealing design, and wireless connectivity. Many appreciate the variety of colors available and find the controller easy to use. However, some customers have expressed concerns about the price, stick drift, and button quality. Additionally, some customers have noted the lack of an included charging wire.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1376 Showing 27,501-27,520 of 64,696 reviews
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Color is great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Same great design, color makes it easier to find than plain white or black.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    My son's 3rd hand..

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I can ever get my son to put this thing down, lol. Definitely should be reasonably priced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exactly what it's supposed to be

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What else can you say? It is a genuine, Sony PlayStation 4 dual-shock controller. It is slightly different than the first generation PS4 controller in that it has some illumination on the touch pad which my old controller didn't have.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    A must purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much needed buy since the system only comes with one. Love the design and new upgrade from previous version.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to use

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Surprisingly easy to setup and connects reliably. Functions well and without lag.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy has great offers amd

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like when buy electronics best busy is my first and usually only choice i make...great deals ans super great warranties on there products ans service they provide are great i recommend to all best buy is the place ro pruchase ur goods

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Game controller

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 16 year old grand daughter picked this out, she really likes it. I think that it was too expensive.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Great Additional Controller

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a second controller for my PS4, and have been burned in the past by non SONY branded controllers, so decided to stick with the official PS4 controller. They appear to have redesigned the covering for the thumb toggle sticks on these controllers since the launch controllers. The rubber on my original controller has started to peel, whereas the rubber on the thumb toggles of this new one feels a lot more robust. Overall great, ergonomic design in a controller to be used as an addition to my system. Over six months of use and no issues at all.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    works good

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this a real nice controler nice fit on hand works very good

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Getting a lot of use in our house

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well and it looks like it will hold up to regular use by teens and adults.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 4 out of 5 stars

    Good match for the console

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Luckily I was able to find this controller that match the pair that came with the console

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ready Player Two!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great controller that'll take care of all your button pressing needs on the PlayStation 4 system when you want that extra companion to tag along or just want to replace your old greasy one that you know you shouldn't have eaten with

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does what it should

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This add on is necessary if you have more than one person in the house who wants to play.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Design

    Rated 5 out of 5 stars

    Great color

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Typical dualshock 4 controller, just great color. The clear is cool to see thru and the red color on the bottom is a nice tone of red.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great look and tribute

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves his controller. Since I served in the military, he wanted this item.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Cool Color

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really wish the whole controller was see thru and not just the front. Still looks great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Just another controller

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Same controller you get with your console. Maybe a different color if you bought say a Destiny bundle or what have you. Only complaint with the Ps4 controllers is there is no way to turn them off, nor an option to have them turn off when not in use. This puts a strain on the battery and thus requires regular charging. I recommend buying either a charging station or a USB extender for the charger they give you. That way your always charged and good to go.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Design

    Rated 5 out of 5 stars

    Eval

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved the color and nice fit on the hand. Added to our enjoyment and to know who's it belongs to.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great remote

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works nicely. My son has had a PS3 for years and this new ps4 remote works just a great. He is pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great control!

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great control! Good quality, great shape, good joysticks.

    I would recommend this to a friend
Sponsored