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Customer reviews

Rating 4.8 out of 5 stars with 64699 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers find value in the DualShock 4 Wireless Controller's overall performance, appealing design, and wireless connectivity. Many appreciate the variety of colors available and find the controller easy to use. However, some customers have expressed concerns about the price, stick drift, and button quality. Additionally, some customers have noted the lack of an included charging wire.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1392 Showing 27,821-27,840 of 64,698 reviews
  • Rated 4 out of 5 stars

    Controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller feels much better than the ps5 to me

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My current controller has started to "bug out" on me so I needed a new one. Got this one because I think it looks fairly cool. Only reason for not 5 stars is because out of the box the plastic where the top and bottom half meet had some excess lining. When you held the controller you could feel the protrusion. After a week or so it has started to wear off.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There were plenty of inventory for the PS4 controllers. As I was looking at the controllers a Best Buy associate helped me promptly and answered my questions. We were able to get a price match and used a Best Buy reward certificate, so that was a plus.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for a great controller. Great color...

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Color

    Rated 5 out of 5 stars

    Excellent color

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The colors of this controller are perfect. This updated version of the PS4 has better battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    PS4 controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great will buy again at a cheaper rate :::::;;;

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    I love this beautiful controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best color ever my wife loves and uses it every day I think its one of the best controllers out so far

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wireless Controller

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love shopping @ Best Buy & walked out with this Sony Controller great product & you won’t be disappointed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The real deal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will only use Sony PlayStation 4 with our PlayStation always use Sony as it is always dependable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    He likes it, he really really likes it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this item for my boyfriend and he loves it. He was tired of the plain colors and doesn't care for skins because they won't allow the controller to fit on his charging dock.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Great color.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the cool purple color. Works as expected. Didn't purchase extended warranty because it seemed a bit pricey.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    ps4 controllerq

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Looks good. Wish it was not quite so expensive. Other than cost, I have not issues with it.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Great Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller feels great in your hand and has done exactly what I bought it for.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 4 out of 5 stars

    Crystal Red only at BestBuy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crystal red only at BestBuy. If you need an additional controller might as well be this one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps4 controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the perfect gift for xmas. Bought for my friend for her son

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A classic controller

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does exactly what the controller should be able to do. but the micro USB is just ridiculous cause the cable would fall over.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Color

    Rated 5 out of 5 stars

    Longer Lasting

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the colors on this controller. Longer lasting battery then the original PS5 controller!

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller works just fine. Kids like the color. Easy to tell apart from other controllers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS4 Dual Shock

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this as a gift for my boyfriend for Christmas and he loves it. We got him the PS4 but we couldn't find the bundle pack in stock that came with an extra controller. He can play with his friends, family members, or even myself. Overall it's really good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New controller. Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently my boyfriend needed a new remote. The one he had was so old and I surprised him with this one. Same controller as before but he like the new control sensitivity which works for his games. He loves it!

    I would recommend this to a friend