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Customer reviews

Rating 4.8 out of 5 stars with 64699 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers find value in the DualShock 4 Wireless Controller's overall performance, appealing design, and wireless connectivity. Many appreciate the variety of colors available and find the controller easy to use. However, some customers have expressed concerns about the price, stick drift, and button quality. Additionally, some customers have noted the lack of an included charging wire.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1401 Showing 28,001-28,020 of 64,698 reviews
  • Rated 5 out of 5 stars

    New appearance still works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new version of the dual-shock 4 is still just as nice as the original. I have not had the issue with the rubber on the sticks wearing away like the originals were plagued with and the light bar in the touch-pad is a nice addition.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Over all pretty good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good controller overall. I have used same kind , different color . The thumb sticks seem to wear out fast and that’s not coming from someone who doesn’t over use it and I’m not hard on my controllers. The thumb sticks sometimes will move on their own going up and down . Had the same issue with my other one.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Good controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller is a good controller, I just think that the price for the controllers are a little high.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    OEM controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is no different than the one that came with my PS4 but is red instead of black. One suggestion that I have is that Sony needs to update their instructions to pair the controller because they are completely wrong. For those who have spent 2 hours trying to figure it out...press and hold the “share” key and “ps4” key for 10 seconds or so from the Bluetooth devices menu and you will see the wireless controller as a device to add. Besides the incorrect instructions, the controller works as expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps4 controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kid loved it! It was just the color that was requested.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    I was very pleased

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Convenience was the key, great adaptation to the circumstances

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good grip, good color

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Remote is just like the first black ones just a different color, grip is good, but gets loose very quick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Controller accepted

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old controllers getting uncontrollable so this is P4 ready by sony as the others were but they wore out!

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    PS4 original.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a second controller and I picked this color to make them apart. It’s been good so far.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Works well

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Now just need it to last for a good long time

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    A Very Bias Review (LOL)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got to be total honest with the random person reading this review. I purchased this beautiful golden controller for the most obnoxious and vainest of reasons. I purchased this gold controller so I can play Assassin's Creed: Origins which takes place in beautiful ancient Egypt. I pre-ordered the Gold Steelbook Edition through the good folks at Best Buy and I want to play AC:O with a golden controller in October when it is released. Sounds ridiculous right? Yes, I know.... don't judge me. I know some of you will understand.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Bit small for my hands

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fine for kids but adults have bigger hands. Battery life is good but not great.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Love the color

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I choice it for the color. It’s a controller and works how is supposed to. So how can you really review a ps4 controller???

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    PS4 wireless controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves his ps4 and this was an excellent addition to the system. Now he and a friend can play.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent addition

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Makes available for two players based on the split screen. An Excellent addition t the Plat Station 4, when friends come over.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Solid controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connected right away to my PS4 Pro and has worked just fine since. No battery issues or connectivity issues.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product received as ordered and got it quick.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A robust controller

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The DualShock controller is very responsive and robust.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Like the feel of the joystick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really needed another one and I got a white on, it feels good in your hands and No defects where found

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very sturdy remote. I’ve had it for quite a long time and no issues.

    I would recommend this to a friend