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Customer reviews

Rating 4.8 out of 5 stars with 64699 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers find value in the DualShock 4 Wireless Controller's overall performance, appealing design, and wireless connectivity. Many appreciate the variety of colors available and find the controller easy to use. However, some customers have expressed concerns about the price, stick drift, and button quality. Additionally, some customers have noted the lack of an included charging wire.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1405 Showing 28,081-28,100 of 64,698 reviews
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Dualshock greatness

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the controller i wouldn't just get a ps4 controller without dualshock. Its just not the same

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a genuine Sony PS4 controller and performs excellent. This color option is very unique and has become the favorite in the house !!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Works

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works exactly how you would expect a PS4 controller to work

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great it works and I got the warranty

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great it works and I got the warranty. Because if you drop these things once they will be broken. The directional pad didn’t work correctly for the first few hours of play but then started to work right. These controllers are very delicate you drop them you throw them they will not work. To take care of it and I’ll take care of you! #xboxsucks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best PS4 Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very happy with Best Buy and the PS 4 controllers that I bought. After a while your PS controller will wear out from gaming. PS has the best controllers and Best Buy is the best place to buy with fast shipping to your home.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    3 stars because these seem to be times to not last long so we much purchase a new one too often. It’s works perfect while it works though. Never get liquid near controller. Just hoping the ps5 consoled I just ordered is better than ps4’s.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller works, came in a timely fashion, easy to connect and just play.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    PS4 controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly. Great color. Buttons and joysticks feels comfortable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My favorite controller for current gen consoles. The rubber on the thumb sticks tends to wear quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome replacement or semi upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This new controller has an illuminated touch pad so what ever the front light is lit the color comes into the touch pad. The d pad and thumb sticks are gray this controller I believe is the one that comes standard with the PS4 pro.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    OEM Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels fine, needed to buy a 2nd one due to the original missing directional inputs.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    PS4 controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my controller, the color (rose gold), works perfect, and I am very satisfied with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my friend..So far so good, Meet my expectations and he loves this for his PS4

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    No complaints

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected. Nice that these come in different colors that make them easy to distinguish. No problems, no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    colors are great and adds a nice touch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two kids that always abuse and break their controllers, so I bought one for myself. lol. I like the colors, and we will never get the controllers mixed up. Personally I think PS4 controllers are too expensive.. especially when they ALL end up having an issue with the L3 button eventually. But since this is the standard price for PS4 controllers and I don't think you can get a sony one cheaper, I still set the value at 5 stars and gave the review 5 stars.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great controller

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the price and the way it felt when using it. Price was good.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Pretty good color

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a great price for the basic controller. Does what it's supposed to

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Exactly what you expect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These controllers are a bit expensive, but they easily sync to your PS4.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    PS4 remote

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great color! The remote works great have had it for awhile and still going.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hot Color

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The colored controllers have a more sturdier feel to them in my opinion. Grip is great and love the many colors Sony offers. Would recommend

    I would recommend this to a friend