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Customer reviews

Rating 4.8 out of 5 stars with 64699 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers find value in the DualShock 4 Wireless Controller's overall performance, appealing design, and wireless connectivity. Many appreciate the variety of colors available and find the controller easy to use. However, some customers have expressed concerns about the price, stick drift, and button quality. Additionally, some customers have noted the lack of an included charging wire.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1411 Showing 28,201-28,220 of 64,698 reviews
  • Rated 4 out of 5 stars

    Christmas gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got my husband a PS4 and this as a part of a Christmas gift. Hope was a good idea.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    PS4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great choice a must have for any PlayStation 4 owner.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 4 out of 5 stars

    PS4 controller

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing special just needed a new controller picked red that is all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good price controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price and great warranty service/system plus assortment of colors to chose

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this is really nice and better than the old controller of ps3

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Love the color

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was going to buy black controller but I saw the blue controller yeah I’m getting this. Also it’s work fine.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The orginal controller is always the best. This will sync with Fire TV but not the Fire Stick usb.

    I would recommend this to a friend
  • Cons mentioned:
    Included accessories

    Rated 3 out of 5 stars

    Could be better read below

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are nice they feel nice but they could be better for the price of $59.99 before taxes which brings it to a total of $63 you would think that Sony would include a charger USB cable for it the one from Best Buy came with no charger just like every other controller Sony puts out for the PS4 and PS4 Pro

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the vibrating and sound that the games create into the controller!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE THE NEW CONTROLLER.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The dualshock 4 feels great, it doesn't feel flimsy or cheap like the ds3 did. The "triggers" on L2 and R2 make playing any type of shooter much more enjoyable, my fingers no longer want to slip right off when shooting or looking down the scope.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replace controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter has had her PS4 since 2014, we finally had to get another to replace the original, unfortunately the R2 button kept sticking. But considering how long she’s had it and being a serious gamer, that’s not bad.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    PlayStation controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller. Cool looking. Works fine. Is made similarly like the original PlayStation controllers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PlayStation 4 Wireless Controller works well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are satisfied with this replacement controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Genuine controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Genuine controller. Feels better than the original PS4 controller. Almost purchased at Amazon but due to so many reviews of counterfeit, I decided to purchase at Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to replace my last one and I am not Disappointed!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only reason I got this on was Because I had the silver one but it is a lot heavier than the older controllers this one also lights up on the top and I feel it may have been a response time then my older controllers

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Smooth as ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PS4 controllers are always great, first time ever purchasing a silver controller, can never go wrong with this option.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PlayStation Controller Embargo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loved it! Best Buy came through when everyone else in town was out of stock at Christmas. I was hero for a day…then I forfeited to SC

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good controller

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely would buy this controller at Best buy because they have a good protection plan

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    great controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't use this product as it was a gift for my son. He really liked the camo blue and it works great.

    I would recommend this to a friend