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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 64701 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers find value in the DualShock 4 Wireless Controller's overall performance, appealing design, and wireless connectivity. Many appreciate the variety of colors available and find the controller easy to use. However, some customers have expressed concerns about the price, stick drift, and button quality. Additionally, some customers have noted the lack of an included charging wire.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1435 Showing 28,681-28,700 of 64,700 reviews
  • Pros mentioned:
    Color

    Rated 4 out of 5 stars

    Great stick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camo colors are a good mind sike to help give that extra edge when gaming

    I would recommend this to a friend
  • Pros mentioned:
    Color, Design

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter love it color is great she have small hands she have no problem holding it I try it fit great to

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good controller and looks good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well just like other controllers. Good looking and all my friends compliment me on it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Included accessories

    Rated 5 out of 5 stars

    Great Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Controller For PS4, The only thing Wrong is that it does not come with the usb wire for Charging the Controller

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 4 out of 5 stars

    Good control

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son love it, specially the color, he will recommend for present

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would have rated this a 5 if there was more of a price break for purchasing a bundle or something of that nature. The problem with most of this technology is that it is like my iPhone cables, what do I do with the old ones since they don’t work with the new model. The controls are great and the little changes make this a great controller for gaming Dad still trying to keep up.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    It's a PS4 controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty self-explanatory. PS4 controller. Use it to control things on your PS4.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Comfortable gaming. Like the interactive responses from games.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    My replacement remote on hand

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is a good replacement and very satisfied and will buy another

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall it’s great no more drift or drag and it’s feels really high quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service i was assisted very polite

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Good controller for gaming

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty cool color overall. Works well with all other colors we have. Would recommend to anyone.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 3 out of 5 stars

    Nice controller, but annoying issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every time I buy a DualShock 4, I have some kind of issue or they don’t Last that long. I usually have to get one each year because the left analog starts to mess up. The last two I bought, the right stick sticks a bit to the left. The controller design is great, but it needs to be better quality.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    PS4 controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and love the color!! Had one before but wore out the controller.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 4 out of 5 stars

    Classy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great classy color. Can’t go wrong and it matches all system colors

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Awesome color for a ps4 controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works just as good as any ps4 controller. The color though... its amazing! This is my favorite ps4 controller by far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect replacement

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my son and he says it’s the perfect replacement for the original controller

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice color

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought my controller from Best Buy bc of their replacement warranty I love when this controller starts acting up I can get a replacement. I’m a everyday gamer so every gaming device I have is from BEST BUY

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wish I didn't need it.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By now Sony can reduce the price on these controllers. It doesn't do anything extra from launch.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Looks great. Use it all the time end feels solid like the originals.

    I would recommend this to a friend