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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 64700 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers find value in the DualShock 4 Wireless Controller's overall performance, appealing design, and wireless connectivity. Many appreciate the variety of colors available and find the controller easy to use. However, some customers have expressed concerns about the price, stick drift, and button quality. Additionally, some customers have noted the lack of an included charging wire.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1456 Showing 29,101-29,120 of 64,699 reviews
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Control

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    control works ok, Would buy again. good folks whom work there did ol

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great Product and price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product & Price match option in Best Buy is Amazing and really impressive !!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the mobility of this remote no cords can seat or stand with this

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a standard PS4 controller! No special features to mention. After having wasted money on so called premium built controllers that ended up breaking anyway, I went back to the standard. They work, and Best Buy's replacement for a simple device like this is very hassle free! I know because I've replaced two. It's probably clear by now I am hard on controllers. Not by way of neglect, but I play the type of games that cause me to be aggressive. Therefore I need a controller made of steel with miracle sticks that can take it! I can't or won't change how I play so that's not happening. My advice for those with strong hands and translate game physically to controller, absolutely get the replacement coverage through Best Buy! You will not be sorry!

    I would recommend this to a friend
  • Pros mentioned:
    Color, Design

    Rated 5 out of 5 stars

    Cool

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cool controller fits snugly in your hands and the frost color is off the charts

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don’t wait if you need a new one

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There’s nothing better like a new controller. If it gives you signs that’s that it is not reacting quickly, just get a new one to avoid getting Angry during gaming.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    PS4 controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought to add to my PS4 system. Easy set up and connection.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    My son loves gold

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems a silly thing but my son prefers the gold controller. I know what we’re getting otherwise. Good product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Grandkid approved!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the older boys Nintendo Switch controllers for Christmas. The 4 year old had put all of their controllers into the fish tank so I wasn't sure about getting him the same kind. I'm technologically challenged but when I saw "DualShock" I figured, like chicken soup, it wouldn't hurt to get him the Crystal. He was thrilled and I think the fish are too because he promised to take really good care of this one.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recomend this to friends and family , my kids love it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Solid controller with a fortnite bonus

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is great. It controls the PS4 oh, and my son loved getting the fortnite bonus.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Kids love it!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great controller. Teen is happy and says “this is the coolest controller ever”.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 4 out of 5 stars

    Standard Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is just like the standard one, just a different color. It's nice.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    impressive control

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am amazed how my kids can handle this control with so many alternatives to move

    I would recommend this to a friend
  • Pros mentioned:
    Color, Ease of use

    Rated 5 out of 5 stars

    Game

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the boys love it. nice color and east for game. very easy to be used

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    PS4 Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected, no issues at all. Would recommend to all.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love is remote.. is has been great for the price!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 4 out of 5 stars

    Great feel

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son enjoys this color of the remote and enjoys having his own now.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as designed. No issues. O ly bought gold cause that's all they had.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Standard controller is standard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It controls the PS4. It does its job well. What else is there to say?

    I would recommend this to a friend