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Customer reviews

Rating 4.8 out of 5 stars with 64700 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers find value in the DualShock 4 Wireless Controller's overall performance, appealing design, and wireless connectivity. Many appreciate the variety of colors available and find the controller easy to use. However, some customers have expressed concerns about the price, stick drift, and button quality. Additionally, some customers have noted the lack of an included charging wire.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1481 Showing 29,601-29,620 of 64,699 reviews
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good remote, works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The remote works as expected, no complaints. Would buy another.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    PS5

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller is great. Easy to use and play. Price is reasonable.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Beautiful color

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works just as i should. Was in need of a new controller and got this one while it was on sale. I love the color.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 4 out of 5 stars

    Great color

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its nice and re ally light weifhy it matches my console

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice headphones for this price point

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these headphones for my kids and they do not disappoint for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for more then one kid

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Curbside pickup was awesome same day pick up when everyone else was out of stock came with receipts packaging and an option to buy protection I loved it

    I would recommend this to a friend
  • Pros mentioned:
    Color, Design

    Rated 5 out of 5 stars

    Perfect color

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The design is very comfortable to use when playing and beautiful color finish.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Works

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like it should. Good colors just wish it came with a charging cord

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Fun for my son

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was super easy for my son to play with and use with his game

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great new controller.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Regular PlayStation controller. Nothing special, but it works.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works as advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased two of these controllers, one red and one blue. They connect fine and I have had no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works just how it should. A nice upgrade from the first generation controller, triggers work more solidly and the thumb rubber is better. Also I love the camo design with small controllers hidden within it.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Sweet Red

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cool replacement controller that does exactly what a PS4 controller should do... plus it's a loud shade of red.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    for my kids

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The kids wanted to buy this controller. They like it, works great.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Design

    Rated 5 out of 5 stars

    Very cool!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome color for an already great controller. The blue camouflage looks amazing!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    what i wanted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    basic game controller was what I needed to add another player in the house

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One happy customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with my purchase. I purchased for my son and he was happy. Thank you

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my son for Christmas works great he love's the rose gold

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Love the color!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller is great and the color pops! Great addition to my gaming setup!

    I would recommend this to a friend
  • Cons mentioned:
    Button quality
    Best Buy Employee

    Rated 1 out of 5 stars

    Might be defectice even if excellent

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I orderd this open box controller in "excellent" conditon. When it arrived i tested it our turns our both of the right triggers R1 and R2 aren't working and also the touch pad wasn't working

    No, I would not recommend this to a friend
    • Brand response from Sony Team
      Posted .

      Hi KhodorJ,

      We do appreciate your time leaving us a review, and your feedback is well noted. Please be advised that if you have concerns or enquiry regarding your Sony unit,
      we actually have a support line which you can contact on 1300 137669. Just give us a ring and we will be more than willing to assist you.

      Kind Regards,
      Your Sony Online Team