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Customer reviews

Rating 4.8 out of 5 stars with 64700 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers find value in the DualShock 4 Wireless Controller's overall performance, appealing design, and wireless connectivity. Many appreciate the variety of colors available and find the controller easy to use. However, some customers have expressed concerns about the price, stick drift, and button quality. Additionally, some customers have noted the lack of an included charging wire.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1482 Showing 29,621-29,640 of 64,699 reviews
  • Rated 5 out of 5 stars

    Love the controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my fifth controller and they are awesome. It seems this newest one let's a little bit of the light on the front of the controller shine through the too of the game pad area which is nice.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does everything it's expected to do great performance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller for the young as well as the old.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my grandson, he just loves the tactile features, the shaking and rumbling of the controller. And the ease of reaching all the buttons without constantly looking at your hands.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Bluetooth Controller

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    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this as a replacement for my Xbox one that had lag with my Steam Deck.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a second purchase and my son love it......

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Works as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Newly acquired to enhance our PS4 performance in games

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great control!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really does not need a review to describe, however I think that if you are thinking of purchasing a console for a family member that is not as used to playing console games, the PS4 has great control adoption.

    I would recommend this to a friend
  • Cons mentioned:
    Button quality
    Best Buy Employee

    Rated 1 out of 5 stars

    Might be defectice even if excellent

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I orderd this open box controller in "excellent" conditon. When it arrived i tested it our turns our both of the right triggers R1 and R2 aren't working and also the touch pad wasn't working

    No, I would not recommend this to a friend
    • Brand response from Sony Team
      Posted .

      Hi KhodorJ,

      We do appreciate your time leaving us a review, and your feedback is well noted. Please be advised that if you have concerns or enquiry regarding your Sony unit,
      we actually have a support line which you can contact on 1300 137669. Just give us a ring and we will be more than willing to assist you.

      Kind Regards,
      Your Sony Online Team

  • Rated 5 out of 5 stars

    Awesome PS4 wireless controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing wireless controller for the PS4 gaming system also bought the one year optional, but very necessary insurance warranty that was extra but so worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Good Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller works the same as the packaged co troller but the rose gold color is awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this as a xmas gift. Works great for playing games

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this as a xmas gift. Works great for playing games

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Great Color!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Standard dual shock controller. Good feel and design. Love the color scheme!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Works as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say? It is a controller. It works as one would expect.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Awesome edition to collection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller looks sleek and performs well, glad I bought it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    it is good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is good, I really like it, it is the best thing for its group of things

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Everyone Needs One

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone with a PS4 needs an extra controller and this is the one to have.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    it works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    was for my husband, he got it for a good price during bf, works just fine.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Cool color and great controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great controller for a first time gamer. Great for kids

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice look

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return the original one I bought due to the right toggle getting jammed. I guess it's a typical problem though!!!! Always purchase a protection plan Best Buy replaced it no problems!!!! TU BESTBUY!!!!

    I would recommend this to a friend