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Customer reviews

Rating 4.8 out of 5 stars with 64701 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers find value in the DualShock 4 Wireless Controller's overall performance, appealing design, and wireless connectivity. Many appreciate the variety of colors available and find the controller easy to use. However, some customers have expressed concerns about the price, stick drift, and button quality. Additionally, some customers have noted the lack of an included charging wire.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1509 Showing 30,161-30,180 of 64,700 reviews
  • Rated 5 out of 5 stars

    Best Controller Hands Down

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels so much better than the xbox one controller at my friend's house. The touch pad and the inbuilt speaker are a great feature when you are playing games like COD Advanced Warfare or the Last of Us

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    PS4

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good controller, cool color and always trusting Sony products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My nephew dropped his controller in the toilet. So after talking to him about it. He knows better now. So I decided to buy him another one for X'mas to replace his.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Sony original controller. Would buy again

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Nice color, works great

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    11 yo son bought this. He loves it. Would buy again. Fun color.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Great device.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great color! Nice sleek style. Works great Kids use it all day.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good product and much better than the previous version. easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Love the color

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller, fits in my hands perfectly. I think the color is awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    The colors pop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The colors pop no doubt . You know it’s quality coming from them.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 1 out of 5 stars

    Poor quality control

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only use DS4 controllers for my game play so when I say the current construction of these suck I mean they really SUCK. I play using it for 4+ hours per day, sometimes 12+ hours on long streaming sessions. I used the same controller that came with my PS4 Slim purchase back in 2016-2017 and even switched out the joysticks and stick drift was never an issue, I would still be using it today if it wasn't for the triggers not recognizing a full pull, only seeing an 80% pull on the right trigger... I purchased one of these before Christmas in December and already replaced it for stick drift issues, now it's happening again with a second new controller. At least I'm a member of the Best Buy's Total Tech so I get 60 days return window and 24 months of warranty through them but I feel sorry for those that don't. FYI SONY IF YOU'RE LISTENING, FIX YOUR QA DEPARTMENT. SHOULDN'T HAVE ISSUES LIKE THIS WITH LESS THAN 6 MONTHS AT LEAST.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Get protection plan

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lasted him about a year until the buttons stopped working but we had insurance on it so it was very convenient. Instant replacement.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Good controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good controller as is expected. Needed another controller and saw this one on the shelf. Good looking color

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have more than one person in the house who likes to play video games, then you NEED an extra controller! Its a no-brainer!!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    It's Gold.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's Gold. It works great and good battery life. It's Gold.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Mother’s Day gift

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No joke, this for my wife for Mother’s Day and it made her day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always buy the warranty

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always buy my controllers from Best Buy with the warranty because these controllers love to drift love their warranty it’s hassle free

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works exactly as it should. Love the color! Was impressed by the selection.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Very nice shape, comfortable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller is nice and fits your hands perfectly. Interesting because I just found out the controller has a built in speaker. Also, great battery life. The only bad thing is the controller doesn't come with it's own USB so you have to charge one controller at a time. Also, the two buttons on the back are always getting accidentally pressed when setting controller down. This always sucks when watching a movie because it's the FF button and I have to get up and stop it and rewind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Controller. Great Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this controller for my PS4 when BB had them on sale for $39.99. Can't go wrong with Sony branded controllers. Kids are gonna love this for the holidays.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller with special effects. So far it is reliable

    I would recommend this to a friend