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Customer reviews

Rating 4.8 out of 5 stars with 64701 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers find value in the DualShock 4 Wireless Controller's overall performance, appealing design, and wireless connectivity. Many appreciate the variety of colors available and find the controller easy to use. However, some customers have expressed concerns about the price, stick drift, and button quality. Additionally, some customers have noted the lack of an included charging wire.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1656 Showing 33,101-33,120 of 64,700 reviews
  • Rated 5 out of 5 stars

    Must have 2nd controller for PS4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't buy a 2nd controller for your PS4 that does not have dualshock feature. It's worth the buy.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Lighter and lasts longer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An original PlayStation4 controller had worn down from heavy use and the DualShock 4 was on sale. Turns out that this is the newer version of the same controller with a longer battery life and slightly lighter in weight than the original. Very impressive, that the battery lasts much longer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love having an extra controller for his friends

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely recommend buying from best buy good price

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Great controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As described. Works great. Husband loves it. Great design

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price for this is a little too high. You can get PlayStation five controllers for less.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Always choose the originals.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anytime you want to buy a gaming controller, always go for the original ones. These are excellent but if they is one disadvantage, it would be that sometimes these controllers wear out a bit quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Pink Game Controller

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Wireless Controller! Everyone in the house knows this one is mine because of the color, so hands off! Love that the color choice was available and allowed me to have a personality other than black, red or some other basic color. Very comfortable in my hands as well.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Sub par new product, battery compromised

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit may have sat in shelves for a long time because it needs charging sooner then my other controllers and takes longer to charge. The battery was not good after the first charge. My suggestion, make return or exchange instructions more easily accessible to customers. I guess I waited until the end of the PS4 to buy the controller thinking it would be cheaper but price never dropped and now I got a bad battery to boot.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ✅ I don’t know why they never made a black and white controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Control

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent……………………………………………………………………………………………………………….

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Classic good construction and design. The button layout is perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Why do women like rose gold?

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift for a female friend. Wife said she would love it because of the color. Didn't get it but whatever. Gave it to her and we opened gifts. She loved it. Went crazy. All because of the color. I don't get it. Tl;Dr: want to make a gamer girl happy? Get this controller apparently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You won't game without it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sure you've got the console, but do that you need a controller to game with? Do yourself a favor and get one made by Sony

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS4 controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PS4 controller pricey, but factory not a aftermarket one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slightly improved visually, but the same controller as the original. I bought it for playing multiplayer games with my kids.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 3 out of 5 stars

    Has potential

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller felt great in my hands but the biggest issue with these controllers is the drift stick. Absolutely horrendous. I wish they were made better

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Great controller.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better then the launch controllers and the white looks awsome

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    OEM Sony Controllers are best

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality of OEM Sony controllers cannot be bested. The color was perfect for my 6 year old daughter. She absolutely loves the controller and will not play with any other controller. I bought custom light covers for the light at the top and added it to the controller for extra flair.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Number 70

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 70th controller but hey...love my ps4 no matter how fragile their controllers are.

    I would recommend this to a friend