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Customer reviews

Rating 4.8 out of 5 stars with 64701 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers find value in the DualShock 4 Wireless Controller's overall performance, appealing design, and wireless connectivity. Many appreciate the variety of colors available and find the controller easy to use. However, some customers have expressed concerns about the price, stick drift, and button quality. Additionally, some customers have noted the lack of an included charging wire.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1667 Showing 33,321-33,340 of 64,700 reviews
  • Pros mentioned:
    Battery life, Design

    Rated 5 out of 5 stars

    It's a great Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a nice controller. The battery life is good and it's ergonomic.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Red

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great contrller. I really wish that Sony would make some grips around it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What can you say... It controls your game

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I had to say anything negative about this product it is that it controls a PlayStation and not an Xbox. Xbox rules!!!

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Great controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller, love the color, feels good in your hands

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like the changes from the original controllers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the changes from the original controllers that were launched with the PS4. Seems to be more responsive and better built.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    exactly what I needed

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    exactly what I needed, and BestBuy gives a good service to deliver the product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wireless controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was purchased for my grandson as a Christmas gift It was his favorite color.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What a deal!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've never purchased an additional controller for my past Playstations, but I couldnt pass this one up. It was a great Black Friday bargain

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to purchase this product on black friday for $39.99. Really good price couldnt pass it up for my ps4 system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Dishwasher

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the dish washer. We have to ask each other "Is it running?" It is so quiet we can't hear it and it does a great job washing dishes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another snaffo by beginner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My novice experience had me thinking it was hard wired and not wireless; I need to go to a refresher course of gaming in the 21st century

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    PS4 Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Playstation accessories are the only way to go. Other manufactures who make wireless controllers never work as well as the Playstation brand. My only problem with this generation of wireless controllers is the battery life does not seem to last as long as previous generations.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    cool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    cool color and works well. authentic Sony product.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Great Improvement!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the redesign of the controller. Absolutely perfect.....EXCEPT i have had to return three so far because the right trigger breaks easily and the rubber on the sticks wears off completely within a month or so. SO I STRESS TO DEFINITELY BUY GEEK SQUAD PROTECTION!!!! If one of the above mentioned problems happens to you they will hook you up no questions asked!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While the slight change of adding a light bar on the touch pad is not super noticeable, it’s a nice addition

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Enjoy my controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad for the price but I enjoy my ps4,can't complain about the things I get from bestbuy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since buying the ps4 controller, my hands are not getting sore anymore. This used to happen with the ps3 controller. Overall great controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It is very smooth to operate and nice black color

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice controller for my Play station. Controls are very sensitive and responds quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    DualShock 4 Wireless Controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted to add an additional controller to my system, and Best Buy had the right price.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 2 out of 5 stars

    Disappointed that after 2 months it drifted

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank god the Bestbuy employee told me about the 10 dollars for the warranty because I would have blown 60 bucks without any replacement. After 2 month no dropping or anything like that my right stick started drifting to the right. I'm disappointed that it was such a short time for it to malfunction. My previous controllers I bought from here lasted 1-2 years without issues. Just normal wear and tear. I'd suggest getting a 2 year warranty for 10 bucks since at least you will have a backup plan if something goes wrong.

    I would recommend this to a friend